III.Position Summary
We are hiring an Lead Specialist - SSM to Direct process for ensuring the quality and effectiveness of business, products, and services within India business. The reinsurance placement & claims tasks process transactions for end to end client servicing of accounts per IRDAI guidelines. This role requires a comprehensive understanding of the policy life cycle and the various actions required for New Business/Renewals, Mid-Term Adjustments, claims cycle and its collection.
IV.Primary Responsibilities
Placement:
Draft / Finalize Proposal & terms
Draft Market Presentation
Request for Quotes
Create Quote Comparison
Create RFQ
Invoicing
Initiate ad hoc requests / review GCOE output
Create / Update Enquiry
Chase Proposal Forms
Prepare Cover Note/EOC
Prep Authorization to Bind / Binding Instructions
Enhanced Policy Chasing
Send Policy Documents to Client
Policy Checking
Maintain Renewal Lists / Trackers
Handle booking inquiries for all potential clients on our system
Book the business on the system, ensuring all the transactions are accurately recorded and aligned with the clients’ requirements
Generate closing statements to facilitate the collection of premium
Coordinate closely with cedents and underwriters to ensure smooth processing of all transactions, maintaining clear communication and addressing issues promptly
Claims:
Identifying and booking claims: Our team identifies valid claims as per the slip, books them in the system and ensures all claim details are accurately documented
Generating closings: We generate closing statements to facilitate the settlement of claims
Coordinate closely with cedents and underwriters to ensure smooth processing of all transactions, maintaining clear communication and addressing issues promptly
V.Additional Responsibilities
Coordinate closely with cedents and underwriters to ensure smooth processing of all transactions, maintaining clear communication and addressing issues promptly
Ability to think critically and make sound judgments based on the evidence presented.
Understanding of best practices in business processes and quality assurance.
Ability to work independently and as part of a team to achieve quality and compliance objectives.
Commitment to maintain confidentiality and handling sensitive information appropriately.
Willingness to continuously learn and develop new skills to enhance audit effectiveness.
VI.Skills and Competencies
Technical Proficiency and Understanding of Insurance business services
Excellent Written and Oral communication skills
Interpersonal skills
Ownership and Accountability
Insurance domain knowledge
Insurer office visits
Client office visits
VII.Minimum Qualifications
Education
Major Any Graduate or Post Graduate with any Specialization
Degree Bachelor Master
Licenses/Certificates Insurance Certification will be the additional advantage
Work Experience Minimum 8 to 10+ year of experience of Quality Analysis in Insurance domain
Position Hierarchy
Lead Specialist – SSM
