Job Description
Department Pricing
Designation Head – Pricing
Location Mumbai, Maharashtra
Job Purpose To lead the Pricing function, develop competitive and profitable pricing
strategies, strengthen carrier relationships, and support Sales in maximizing
business conversion while protecting company margins.
Performance Dimensions
Key Responsibilities Lead and manage the Pricing team and monitor team performance.
Develop and implement pricing strategies as per Management
guidelines.
Ensure timely and accurate quotations to Sales, BES and agents.
Drive inquiry follow-up and maximize inquiry-to-booking conversion.
Negotiate competitive rates with Shipping Lines, MLOs and NVOCCs.
Maintain strong relationships with key carriers and service providers.
Monitor market rates, trade trends and competitor pricing.
Review pricing data, inquiry conversion and carrier-wise volume
distribution.
Handle major pricing escalations and disputes with carriers.
Handle and resolve escalations, as and when required.
Oversee ICD and special pricing requirements.
Provide pricing support for key customers and strategic business
opportunities.
Ensure timely Trade Updates and maintain the Pricing/Trade Log.
Improve pricing processes, controls and reporting.
Work closely with Sales, Operations and Management to achieve
business and profitability targets.
Key KPIs Pricing response TAT and accuracy
Inquiry-to-booking conversion
Pricing margin/profitability
Carrier negotiation and cost improvement
Pricing dispute and escalation resolution
Carrier relationship and service levels
Team productivity
Accuracy of pricing MIS/DSR
Experience 10–15+ years of relevant experience in Freight Forwarding/Shipping Pricing,
with strong experience in carrier negotiations, team management and
international freight pricing.
Qualification Graduate in any discipline. MBA/PG qualification in Logistics, Supply Chain or
Management will be an advantage.
