Website:
uniglent.com
Job details:
Job Description
Head – Student Counsellor
Company
Uniglent International Education
Location
Kochi, Kerala
Employment Type
Full-Time | On-Site
Working Hours
Monday to Saturday | 9:00 AM – 5:30 PM
About the Role
Uniglent International Education is seeking a dynamic and experienced Head – Student Counsellor to lead our counselling team and drive student admissions. The ideal candidate will oversee counselling operations, mentor and develop counsellors, ensure exceptional student guidance, and contribute to achieving the organization's growth objectives. This role requires strong leadership, excellent communication skills, and a passion for helping students achieve their international education aspirations.
Key Responsibilities
- Lead, manage, and mentor the student counselling team to achieve admission and conversion targets.
- Provide expert guidance to students and parents on study abroad opportunities, universities, courses, scholarships, and career pathways.
- Develop and implement effective counselling strategies to maximize student enrolments.
- Monitor team performance through regular reviews, coaching, and training programs.
- Ensure timely follow-up of student enquiries and maintain high conversion rates.
- Handle complex student cases and provide effective counselling solutions.
- Coordinate with admissions, documentation, visa processing, and marketing teams to deliver a seamless student experience.
- Maintain accurate records of student interactions and admissions using the CRM system.
- Prepare daily, weekly, and monthly performance reports for management.
- Stay updated on international education trends, university admission requirements, immigration policies, and visa regulations.
- Build and maintain strong relationships with students, parents, partner institutions, and internal teams.
- Ensure exceptional customer service and a positive experience throughout the student journey.
QualificationsExperience
- 5–10 years of experience in student counselling, preferably in the overseas or international education sector.
- Demonstrated experience in leading and managing a counselling or admissions team.
Education
- Bachelor's degree in any discipline.
- A Master's degree is an added advantage.
Required Skills
- Strong leadership and team management capabilities.
- Excellent communication, presentation, and interpersonal skills.
- Proven ability to achieve admissions and revenue targets.
- Strong counselling, sales, and negotiation skills.
- Analytical mindset with the ability to monitor KPIs and improve team performance.
- Proficiency in CRM software and Microsoft Office Suite.
- Excellent organizational, planning, and problem-solving abilities.
- Ability to thrive in a fast-paced, target-oriented environment.
- Languages : English, Malayalam and Hindi
Compensation & Benefits
- Competitive salary package.
- Attractive performance-based incentives.
- Performance-based career growth opportunities.
- Professional development and leadership training.
- Supportive, collaborative, and growth-oriented work environment.
Why Join Uniglent International Education?
At Uniglent International Education, you'll lead a dedicated team committed to helping students achieve their global education goals. We foster a culture of excellence, innovation, integrity, and continuous learning, offering you the opportunity to build a rewarding leadership career while making a lasting impact on students' futures.
Click on Apply to know more.