Technixia Automation
Website:
technixia.com
Job details:
Company Description Technixia Automation is an IoT-focused automation company delivering next-generation technology solutions for homes and businesses. The team is made up of technopreneurs, technologists, hardware specialists, and application developers who work together to build smart cities and smart homes. Technixia is recognized as a leader in smart automation and IoT solutions for diverse environments, including homes, enterprises, hotels, hospitals, senior living, and warehouses. The company provides advanced energy efficiency solutions that aim for zero energy wastage and offers a unique Building Management System (BMS) for effective management of residential and commercial properties. Technixia also enables voice-controlled automation through integrations with Google Home and Amazon Alexa.
Role Description The Telesales Specialist is a full-time, on-site role based in Kolkata. This role is responsible for making outbound calls to prospective and existing customers, presenting Technixia’s automation and IoT solutions, and converting leads into sales. The specialist will handle customer inquiries, follow up on leads, qualify prospects, and maintain accurate records of interactions in the CRM system. Daily activities include explaining product features and benefits, addressing objections, coordinating with the sales and technical teams for demonstrations, and ensuring a positive customer experience. The role also involves meeting individual and team sales targets, participating in sales training, and providing feedback on customer needs to support continuous improvement.
Qualifications
- Strong customer-facing skills, including Customer Service and Customer Support capabilities.
- Excellent Communication skills, both verbal and written, with the ability to explain technical concepts clearly.
- Proven Sales experience in telesales, inside sales, or a related role, preferably in technology or automation.
- Ability to deliver Training or product walk-throughs to customers when needed.
- Comfortable working with CRM tools and basic office software.
- Goal-oriented mindset with the ability to work in a fast-paced, target-driven environment.
- Minimum of a high school diploma; a degree in Business, Marketing, or a related field is an advantage.
- Previous experience in IoT, automation, or home/enterprise technology solutions is a plus.
Click on Apply to know more.