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Role Description The E-commerce Head role is a full-time, on-site position based in New Delhi. This role is responsible for overseeing all e-commerce operations, including sales performance, platform management, campaign planning, and execution across online marketplaces and brand website. The E-commerce Head will develop and implement business and growth strategies, coordinate with marketing, logistics, and customer service teams, and monitor key performance indicators to ensure targets are met. Daily activities include analyzing data, optimizing product listings and pricing, managing promotions, guiding cross-functional teams, and reporting results and insights to senior leadership.
Qualifications
- Strong analytical skills to interpret data, track KPIs, and make performance-driven decisions.
- Proven experience in sales and business planning, with a track record of delivering revenue growth.
- Hands-on expertise in e-commerce platform management, including marketplace operations and online merchandising.
- Knowledge of marketing principles, digital campaigns, and performance optimization for online channels.
- Experience leading cross-functional teams and collaborating with logistics, customer service, and marketing stakeholders.
- Excellent communication, negotiation, and stakeholder management abilities.
- Bachelor’s degree in Business, Marketing, Management, or a related field; advanced degree is an advantage.
- Experience in e-commerce or retail industries is highly preferred, particularly in fast-paced, growth-focused environments.
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