Orion group of Hotels
Website:
theorionhotels.com
Job details:
Company Description Orion Group Of Hotels is a premium hotel chain offering exceptional hospitality services across India and selected international locations. With 12 hotels in prime areas, the group provides guests with convenient access to public transport and major attractions. Properties feature state-of-the-art facilities, including high-speed Wi-Fi, comfortable bedding, clean linen, and 24/7 room service. Orion Group Of Hotels is dedicated to delivering memorable stays and consistently exceeding guest expectations. The brand also offers modern meeting spaces and conference halls equipped with the latest technology, catering to business travelers and corporate events.
Role Description The General Manager is a full-time, on-site leadership role based at Orion Group Of Hotels in Delhi, OH. The role is responsible for overseeing daily hotel operations, including front office, housekeeping, food and beverage, and maintenance, to ensure high standards of service and guest satisfaction. The General Manager will manage budgets, monitor financial performance, and implement strategies to drive revenue, optimize costs, and maintain profitability. This position involves leading, coaching, and scheduling team members; enforcing brand standards and safety protocols; and coordinating with corporate leadership on business plans, marketing initiatives, and performance reports. The General Manager will also handle key guest escalations, maintain strong vendor relationships, and ensure that the property meets regulatory, quality, and compliance requirements.
Qualifications
- Proven experience in hotel or hospitality management, preferably as a General Manager or in a senior operational role.
- Strong leadership, team management, and people development skills, with the ability to motivate and guide diverse teams.
- Sound understanding of hotel operations, including front office, housekeeping, food and beverage, and facilities management.
- Financial acumen with experience in budgeting, forecasting, revenue management, and cost control.
- Excellent communication, negotiation, and conflict-resolution skills, with a guest-centric mindset.
- Ability to analyze performance data, implement process improvements, and maintain high quality and safety standards.
- Proficiency with hotel management systems, reservation platforms, and basic office software applications.
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field; equivalent experience may be considered.
- Flexible to work extended hours, weekends, and holidays as required by hotel operations.
- Prior experience in managing conference and event facilities is an advantage.
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