Edunext Technologies Pvt Ltd
Website:
edunexttechnologies.com
Job details:
Job Title: Collection Executive
Location: Noida
Job Type: Full-time
Experience Required: 0–1 years
Job Summary: We are looking for a dynamic and enthusiastic Collection Executive to join our team. The ideal candidate should possess excellent communication skills, a professional telephone manner, and the ability to draft clear and concise emails. This role involves making outbound calls, following up with leads, and maintaining proper communication records.
Key Responsibilities: • Make outbound calls to potential clients as per the assigned data.
• Follow up with the clients for payment, collection and maintain follow-through.
• Provide accurate information about products/services to generate interest.
• Maintain a record of calls and update the CRM or tracking system regularly.
• Respond to customer inquiries via phone or email in a professional manner.
• Draft professional emails for client communication, follow-ups, or documentation.
• Schedule meetings or appointments when necessary.
• Work closely with the sales or support team for smooth coordination.
Required Skills: • Good communication skills (both verbal and written)
• Strong interpersonal and convincing ability
• Email drafting skills – ability to write clear and professional communication
• Basic computer knowledge (MS Office, email, data entry)
• Polite, Patience and ability to handle rejections or objections Qualifications:
• Minimum Graduate
• Experience in telecalling, customer service, or similar role preferred
Kindly Share your resume on 9311484520
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