FINAGG Technologies Private Limited
Website:
finagg.in
Job details:
Relationship Manager / Senior Relationship Executive – Channel Sales
Company: FinAGG Technologies Private Limited
Department: Sales
Experience: 1–3 Years
Location: Noida
Employment Type: Full-Time
About FinAGG Technologies
FinAGG Technologies Private Limited is a fast-growing fintech organization focused on providing innovative financing solutions to India’s distributor and retailer ecosystem. We leverage technology and financial partnerships to simplify access to working capital and enable businesses across the value chain to grow.
We are looking for a Relationship Manager / Senior Relationship Executive – DSA Sales to support the growth and management of our DSA channel. The role will involve partner onboarding, relationship management, business generation, coordination with internal teams, and ensuring smooth movement of cases from sourcing to disbursement.
Role Overview
The candidate will be responsible for managing and developing relationships with DSA partners, connectors, and channel partners, driving business through the assigned channel, resolving partner queries, and ensuring timely movement of cases.
The ideal candidate should have a strong sales mindset, good communication skills, relationship-building abilities, and an understanding of BFSI/financial products.
Key Responsibilities
1. DSA Partner Management
- Identify and support the onboarding of new DSA partners, connectors, and call-center DSAs.
- Build and maintain strong relationships with existing DSA partners.
- Regularly engage with partners to understand their requirements and improve business productivity.
- Support partner activation and ensure regular business flow from assigned partners.
- Maintain a healthy and productive partner network.
2. Business Development & Sales
- Drive business volumes through assigned DSA and channel partners.
- Achieve monthly/quarterly sales and disbursement targets.
- Identify opportunities to increase sourcing and business from existing partners.
- Support the team in identifying new markets, partners, and business opportunities.
- Track daily performance and ensure consistent achievement of assigned targets.
3. Lead & File Management
- Coordinate with DSA partners for timely submission of customer cases/files.
- Ensure complete and accurate documentation before submitting cases to internal teams.
- Track cases from login to approval and disbursement.
- Follow up with internal teams for pending cases and ensure timely resolution.
- Identify delays and communicate relevant issues to partners and stakeholders.
4. Partner Coordination & Escalation Management
- Act as the primary point of contact for assigned DSA partners.
- Resolve day-to-day partner queries related to products, processes, documentation, and case status.
- Coordinate with Credit, Operations, Risk, Technology, and other internal teams for case-related issues.
- Escalate critical issues to the appropriate stakeholders and ensure timely closure.
- Maintain strong relationships with internal and external stakeholders.
5. Partner Training & Engagement
- Support regular training and product/process updates for DSA partners and connectors.
- Explain product features, eligibility criteria, documentation requirements, and processes to partners.
- Share feedback with partners to improve the quality and volume of business.
- Conduct regular partner interactions to increase engagement and productivity.
6. Reporting & Performance Tracking
- Maintain daily/weekly/monthly reports for partner performance and business activity.
- Track key metrics such as sourcing, login, approval, conversion, and disbursement.
- Monitor partner-wise performance and identify opportunities for improvement.
- Provide regular updates to the reporting manager on business performance and key challenges.
7. Channel Growth Support
- Support the implementation of channel schemes, partner incentives, and business initiatives.
- Participate in new initiatives designed to increase DSA productivity and market penetration.
- Share market and partner feedback with the management team.
- Support senior team members in executing channel growth strategies.
Required Skills & Competencies
- Strong sales and target orientation.
- Good communication and interpersonal skills.
- Strong relationship management abilities.
- Ability to coordinate effectively with multiple stakeholders.
- Good negotiation and problem-solving skills.
- Ability to work in a fast-paced, target-driven environment.
- Basic understanding of BFSI/fintech/lending products and processes.
- Good knowledge of MS Excel and reporting.
- Strong follow-up and execution skills.
- Willingness to travel for partner meetings, if required.
Eligibility & Experience
- 1–3 years of relevant experience in DSA Sales, Channel Sales, Relationship Management, BFSI Sales, NBFC, Fintech, Banking, or Financial Services.
- Experience in DSA/DSA Aggregator business will be preferred.
- Candidates with experience in loan sales, lending products, financial products, or credit-related processes are encouraged to apply.
- Fresh candidates with strong sales orientation and relevant BFSI exposure may also be considered for suitable positions.
- Candidates who can join immediately or have a short notice period will be preferred.
Key Performance Indicators (KPIs)
The role will primarily be measured on:
- DSA/Partner onboarding and activation
- Monthly sourcing and disbursement volumes
- Partner productivity
- Login-to-disbursement conversion
- Case TAT and follow-up efficiency
- Partner engagement and retention
- Achievement of assigned sales targets
- Quality and accuracy of submitted cases
Ideal Candidate Profile
We are looking for someone who is energetic, sales-driven, proactive, and strong in relationship management. The candidate should be comfortable with regular follow-ups, partner interactions, target achievement, and cross-functional coordination.
This is a good opportunity for a professional looking to build a career in DSA Sales, Channel Management, BFSI, and FinTech, with exposure to a fast-growing lending business.
Click on Apply to know more.