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Job details:
Emora Counselling is an expanding human development center and learning institute based in Hyderabad. We are not just a traditional consultation space—we build innovative educational journeys, structured skill-building courses, proprietary child potential assessments, and transformative self-awareness programs.
We are constantly evolving and creating new ways to empower individuals, students, and families. As we grow our certification courses and assessment frameworks, we are looking for a proactive, warm, and growth-minded Client Experience & Operations Executive to be the welcoming face and voice of our center.
Key Responsibilities:
1. Front-Office & In-Person Client Engagement:
- Warmly greet and receive every client, student, and parent who steps through our doors, ensuring they feel comfortable and valued in our serene, natural center environment.
- Introduce visiting individuals to Emora’s diverse ecosystem—including our specialized assessment tools, 120-day certification courses, workshops, and learning journeys.
2. Relationship Building & Nurturing Follow-ups:
- Maintain strong, long-term relationships with students, course participants, and families through thoughtful follow-ups (calls and WhatsApp).
- Manage calendar schedules, course enrollments, assessment sessions, and program orientations smoothly.
- Act as a reliable liaison, ensuring every individual receives continuous guidance throughout their journey with Emora.
3. Growth & Multi-Skilling (Learn New Things):
- Assist in organizing and coordinating new course launches, student admissions, and assessment drives.
- Work closely with our leadership team to learn new skills in client handling, program coordination, and operational management.
- Participate in creating simple visual updates and posts (using Canva/social media tools) to share our upcoming courses and assessment programs with the community.
Who We Are Looking For (Qualities Needed):
- Warmth & Empathy: Naturally welcoming, respectful, and skilled at making people feel heard and comfortable the moment they walk in.
- Relationship Builder: Excellent at maintaining long-term rapport, conducting polite follow-ups, and keeping clients/students engaged.
- Curious & Eager to Learn: Enthusiastic about picking up new skills, learning about our growing courses and assessment methodologies, and taking on fresh challenges as Emora expands.
- Strong Communication: Proficient in spoken Telugu and English (Hindi is a bonus).
- Organized & Reliable: Good at managing logs, schedules, and keeping student/client information well-organized.
Qualifications & Requirements:
- Education: Bachelor’s Degree in any discipline (Arts, Science, Commerce, Business, or Psychology).
- Location: Must be able to commute daily to our physical center in KPHB Colony, Hyderabad.
- Experience: Freshers or candidates with 0–2 years of experience in front-desk management, client relations, hospitality, or administrative support are welcome to apply.
Why Join Emora Counselling?
- Continuous Learning: You won't just execute routine tasks—you will be trained in modern program operations, client psychology, and educational workflows.
- Growth Environment: As we launch new courses and regional initiatives, high-performing team members have direct opportunities to grow into Program Coordinators and Center Operations Leads.
- Supportive Culture: Work in a peaceful, natural environment built around human values and mutual growth.
Timings: 10:00 AM – 6:00 PM (Monday to Saturday)
Salary: ₹12,000 – ₹18,000 per month
Click on Apply to know more.