Website:
ckpsoftware.com
Job details:
Workspace Operations Executive
Location : Yelahanka, Bengaluru
Employment Type : Full time
Mode : On site
Working Days : Monday to Saturday
Compensation : Competitive, based on qualifications and experience, plus performance based incentives
About CKP Software Technologies
CKP Software Technologies is a UK registered technology company specializing in custom software development and digital solutions for businesses across industries. Alongside our technology services, we operate a professionally managed workspace designed for startups, entrepreneurs, freelancers, and growing businesses. Our workspace fosters collaboration, innovation, and productivity in a professional environment.
Role Overview
We are seeking a highly organized, customer focused, and proactive Workspace Operations Executive to oversee the day to day operations of our workspace. Acting as the face of the workspace, you will ensure operational excellence, deliver an exceptional member experience, and support the growth of our community. This role is pivotal in maintaining a professional, welcoming, and well managed environment.
Key Responsibilities
Workspace Operations
• Manage daily workspace operations, ensuring a consistently professional, safe, and welcoming environment.
• Coordinate with housekeeping, maintenance, security, and external vendors to uphold high operational standards.
• Ensure meeting rooms, conference rooms and shared facilities are presentation ready at all times.
• Monitor workspace resources and coordinate timely replenishment of supplies and consumables.
• Conduct routine inspections and resolve maintenance or facility issues promptly.
• Maintain compliance with workplace policies, safety standards, and operational procedures.
Member Experience & Front Office
• Serve as the primary point of contact for members, visitors, clients, and partners.
• Deliver a professional, service oriented experience from arrival to departure.
• Manage visitor registration, access coordination, and front desk operations.
• Coordinate meeting room bookings and optimize resource utilization.
• Respond promptly to member enquiries and resolve operational requests effectively.
• Build positive relationships to enhance member satisfaction, retention, and referrals.
Business Operations & Administration
• Maintain accurate membership records, visitor logs, and operational documentation.
• Coordinate membership onboarding, renewals, billing reminders, and administrative communication.
• Manage courier services, correspondence, and vendor coordination.
• Support management with operational reporting, occupancy tracking, and business administration.
• Assist in implementing operational improvements and standardized processes.
Sales & Occupancy Management
• Welcome prospective members and conduct professional workspace tours.
• Present workspace offerings, facilities, and membership options.
• Follow up on enquiries and contribute to achieving occupancy targets.
• Develop relationships with local businesses, startups, and professionals to generate new opportunities.
• Support member retention initiatives through excellent service and proactive engagement.
Marketing & Community Engagement
• Coordinate social media updates, promotional campaigns, and festive communications.
• Assist in planning networking events, workshops, and community initiatives.
• Support activities that strengthen the workspace brand and member community.
Qualifications
• Bachelor’s degree in Business Administration, Commerce, Management, Hospitality, Marketing, or related fields.
• 0–1 years of experience in coworking, hospitality, office administration, facility management, customer service, or operations.
• Fresh graduates with strong communication and organizational skills are encouraged to apply.
Skills & Competencies
Core Skills
• Customer Relationship Management
• Office Administration & Operations Coordination
• Vendor & Facility Management
• Business Communication
• Time Management & Problem Solving
• Organizational Skills & Attention to Detail
Technical Skills
• Microsoft Office & Google Workspace
• Canva (Preferred)
• Social Media Platforms
• CRM Tools (Preferred)
Personal Attributes
• Ownership and accountability mindset
• Customer first approach
• Proactive and solution oriented attitude
• Confident, professional communication
• Ability to multitask and prioritize effectively
• Integrity, reliability, and professionalism
• Strong interpersonal skills and relationship building ability
Key Performance Indicators (KPIs)
• Deliver high standards of member satisfaction through responsive service and effective issue resolution.
• Maintain operational readiness across the workspace, ensuring facilities are consistently clean, functional, and professionally presented.
• Achieve occupancy and membership growth targets through enquiry management and follow up.
• Ensure accurate administrative records and timely operational reporting.
• Coordinate vendors and facility services to meet agreed service standards.
• Contribute to the company’s brand through professional member engagement and consistent marketing support.
What We Offer
• Opportunity to work with a growing technology company and a professionally managed workspace.
• Exposure to business operations, customer engagement, and workspace management.
• Professional learning and career development opportunities.
• Collaborative, growth oriented work environment.
• Performance based incentives and clear career progression pathways.
Click on Apply to know more.
