Website:
360medicare.com
Job details:
WE ARE HIRING: ACADEMY SALES MANAGER
Organisation: 360Future Academy – A Division of 360Medicare
Location: Kochi
Employment Type: Full-time
About 360Future Academy
360Future Academy is the education and professional training division of 360Medicare. The Academy delivers language training, professional development, international education and employment-readiness programmes for students and healthcare professionals.
As part of our continued growth, we are looking for an experienced, target-driven Academy Sales Manager to lead our student admissions, counselling, sales and enrolment activities.
About the Role
The Academy Sales Manager will be responsible for managing the complete student sales journey—from initial enquiry and counselling through to admission, enrolment and fee collection.
The successful candidate must have proven experience working in an academy, educational institution, EdTech company, language-training centre, study-abroad organisation or similar education environment. They should be capable of managing a team of student counsellors, developing an effective sales process and consistently achieving monthly enrolment and revenue targets.
Key Responsibilities
Sales and Student Enrolment
• Develop and implement the Academy’s student sales and enrolment strategy
• Take responsibility for achieving monthly enrolment and revenue targets
• Manage the complete student journey from initial enquiry to counselling, application, enrolment and fee payment
• Ensure that all leads are contacted promptly and followed up consistently
• Conduct telephone, online and face-to-face counselling sessions with prospective students and parents
• Explain course content, eligibility, fees, timelines and career pathways clearly and accurately
• Identify each student’s requirements and recommend suitable programmes
• Manage objections professionally and support prospective students in making informed decisions
• Follow up with interested students through telephone, email, WhatsApp and other approved communication channels
• Develop strategies to convert inactive, undecided and previously lost leads
Team Leadership and Management
• Lead, supervise and motivate the Academy’s admissions and student-counselling team
• Set individual and team targets for calls, follow-ups, appointments, applications, enrolments and revenue
• Allocate leads fairly and monitor the progress of each lead
• Conduct daily sales meetings and regular individual performance reviews
• Train counsellors in programme knowledge, communication, counselling, objection handling and sales conversion
• Review calls and counselling sessions to improve quality and conversion performance
• Identify performance gaps and implement coaching and corrective action plans
• Build a professional, target-driven and student-focused sales culture
• Ensure that all counsellors maintain accurate and up-to-date records
Lead Management and CRM
• Manage leads generated through digital campaigns, social media, events, referrals, partnerships and walk-in enquiries
• Ensure that every lead is recorded, allocated, contacted and regularly followed up through the CRM
• Establish clear standards for lead response times and follow-up frequency
• Monitor lead movement across each stage of the sales pipeline
• Maintain accurate records of calls, counselling sessions, applications, enrolments and payments
• Analyse the reasons for unconverted and lost leads and introduce corrective measures
• Develop lead-nurturing processes for students who are not ready to enrol immediately
• Ensure that the CRM and sales reports accurately reflect the current status of every lead
Coordination with Marketing
• Work closely with the Marketing, Content and Student Acquisition Manager to review campaign performance and lead quality
• Provide regular feedback on the quality, relevance and conversion potential of marketing leads
• Support the planning of webinars, seminars, open days, educational fairs and enrolment campaigns
• Recommend new target audiences, locations and programmes based on student enquiries and market feedback
• Help develop student testimonials, referral campaigns and success stories
• Ensure that marketing messages are aligned with actual course details, eligibility criteria and student outcomes
Institutional Sales and Partnerships
• Build relationships with colleges, universities, hospitals, healthcare organisations, educational institutions and community groups
• Develop institutional partnerships and referral channels to generate student enquiries
• Organise presentations, campus visits, career-awareness sessions and student recruitment events
• Identify opportunities for corporate, institutional and group enrolments
• Maintain relationships with existing partners and develop new sources of student referrals
Fee Collection and Administration
• Ensure that course fees and payment schedules are explained clearly before enrolment
• Monitor application fees, deposits, instalments and outstanding payments
• Coordinate with the Finance and Administration teams regarding payments and student records
• Ensure that all discounts, scholarships or special offers are properly authorised
• Maintain accurate supporting documentation for admissions and fee payments
• Follow up professionally on overdue or committed payments
Reporting and Performance Management
• Prepare and submit daily, weekly and monthly sales reports
• Report on new leads, calls, follow-ups, counselling sessions, applications, enrolments, revenue and fee collections
• Maintain an accurate sales forecast and enrolment pipeline
• Monitor individual and team conversion rates
• Present sales performance, challenges and corrective actions to the management team
• Use sales data to improve team productivity, lead management and conversion rates
• Ensure that the Academy achieves its agreed enrolment and revenue targets
Essential Experience and Skills
• Proven experience in sales, admissions or student counselling within an academy, educational institution, EdTech company, language-training centre or student recruitment organisation is essential
• Previous experience managing a sales, admissions or student-counselling team
• Demonstrable experience achieving monthly student enrolment and revenue targets
• Strong understanding of education sales, student counselling and admissions processes
• Experience managing leads through a CRM or lead-management system
• Excellent communication, presentation, negotiation and interpersonal skills
• Strong ability to counsel and build trust with students and parents
• Ability to motivate, train and manage a target-driven team
• Strong analytical, reporting and performance-management skills
• Ability to work closely with marketing, academic, finance and administration teams
• Good organisational skills and the ability to manage a high volume of enquiries
• Ethical, transparent and student-focused approach to education sales
• Bachelor’s or Master’s degree in Business, Marketing, Sales, Education or a related field
Preferred Experience
• Experience promoting language training, healthcare education, international education or career-development programmes
• Knowledge of international student recruitment or overseas career pathways
• Experience developing institutional relationships and referral partnerships
• Experience conducting seminars, webinars, open days and education events
• Familiarity with digital lead-conversion processes and WhatsApp-based student engagement
Key Performance Indicators
• Monthly student enrolments
• Monthly sales and revenue achieved against target
• Lead response time
• Percentage of leads contacted and followed up
• Lead-to-counselling conversion rate
• Counselling-to-application conversion rate
• Application-to-enrolment conversion rate
• Individual and team productivity
• Accuracy of CRM records and sales reports
• Fee collection and outstanding payment follow-up
• Number of institutional and referral partnerships developed
• Student satisfaction with the counselling and admissions process
Professional and Ethical Standards
The Academy Sales Manager must ensure that all students receive clear and accurate information. No unrealistic or unauthorised promises should be made regarding employment, salaries, visas, immigration outcomes, placements or other programme results.
Why Join Us?
This is an opportunity to lead the student sales and admissions function of a growing academy backed by 360Medicare’s experience in healthcare recruitment, professional training and international career development.
The successful candidate will have the opportunity to build and develop a strong sales team, improve the Academy’s admissions processes and contribute directly to its long-term growth.
Application Requirements
Candidates should submit:
• An updated CV
• Details of academies or educational institutions where they have previously worked
• Information about the sales or counselling teams they have managed
• Examples of monthly enrolment or revenue targets they have achieved
How to Apply
Please send your application to lakshmi@360medicare.com
Use “Academy Sales Manager – 360Future Academy” as the subject line.
Click on Apply to know more.