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Company Description ROYAL RIDENTITY PRIVATE LIMITED is a growing company based in Gujarat, India, offering on-site operational and service-oriented roles. The organization focuses on delivering quality products and services while maintaining strong relationships with customers and partners. Team members work in a structured environment that encourages accountability, collaboration, and continuous improvement. Joining ROYAL RIDENTITY PRIVATE LIMITED provides opportunities to contribute to operational excellence and develop skills in supervision and customer-facing work.
Role Description This is a full-time, on-site Workshop Floor Supervisor role based in Anand. The Workshop Floor Supervisor oversees daily operations on the workshop floor, ensuring production schedules are met and work is completed safely and efficiently. Responsibilities include coordinating tasks for workshop staff, monitoring workflow, and maintaining quality standards for all work performed. The supervisor will handle customer interactions related to workshop services, resolve issues promptly, and support a positive customer experience. The role also involves training and coaching team members, enforcing safety and operational procedures, and reporting progress and challenges to management.
Qualifications
- Strong Communication and Customer Service skills to interact effectively with team members and customers.
- Experience in Training and Coaching to guide, develop, and upskill workshop staff.
- Sales and Customer Service abilities to support service offerings and promote positive customer relationships.
- Proven experience in supervising workshop or floor operations, preferably in a manufacturing or service environment.
- Knowledge of basic safety standards and operational procedures in a workshop setting.
- Ability to manage schedules, prioritize tasks, and maintain quality control under time constraints.
- Comfort working on-site in a hands-on supervisory role in Anand.
- Relevant diploma or degree in operations, engineering, business, or a related field is an advantage.
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