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Role Description The Assistant Restaurant Manager is a full-time, on-site role based in the Greater Ahmedabad Area. This role supports daily restaurant operations, including supervising staff, coordinating front-of-house and food and beverage service, and ensuring high standards of cleanliness and presentation. The Assistant Manager helps manage reservations and guest flow, addresses guest feedback, and maintains a strong focus on customer satisfaction. Responsibilities include assisting with hiring and training team members, monitoring performance, and reinforcing service standards and brand guidelines. The role also involves collaborating with the management team on scheduling, inventory checks, basic reporting, and implementing initiatives that enhance overall guest experience and operational efficiency.
Qualifications
- Strong focus on customer satisfaction and customer service, with the ability to resolve guest concerns and build repeat patronage.
- Experience in hiring and onboarding staff, including interviewing, training, and performance support.
- Excellent communication skills for coordinating with team members, kitchen staff, and guests.
- Knowledge of food & beverage operations, including menu understanding, service standards, and hygiene practices.
- Prior experience in restaurant or hospitality management or supervision preferred.
- Ability to work flexible hours, including evenings, weekends, and holidays as business requires.
- Strong organizational and time management skills, with attention to detail in service and presentation.
- Diploma or degree in Hospitality Management or a related field is an advantage.
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