Blulines Chemistry
Website:
blulines.in
Job details:
Company Description Blulines Learning is a forward-thinking EdTech platform based in Kerala, India, focused on transforming how school students learn. The organization provides high-quality educational resources designed to help learners deeply understand core concepts. Its mission is to spark a genuine love for learning while equipping students with the skills they need to succeed academically and beyond. Through an innovative reward-based approach, students can earn exciting incentives as they master subjects. Blulines Learning is committed to delivering engaging, impactful education and creating meaningful opportunities for students.
Role Description This is a full-time, on-site Telecaller role based in Kozhikode. The Telecaller will engage with students, parents, and schools over the phone to explain Blulines Learning’s offerings, answer queries, and provide product information in a clear and courteous manner. Responsibilities include making outbound calls to prospective users, responding to inbound inquiries, maintaining accurate records of conversations, and updating the internal database. The role also involves supporting enrollment processes, gathering feedback, and coordinating with the sales and academic teams to ensure a smooth experience for learners and their families. The Telecaller is expected to meet call and conversion targets while maintaining a professional and supportive communication style.
Qualifications
- Candidates should possess strong verbal communication and active listening skills, with the ability to explain information clearly over the phone.
- Candidates should possess customer service and relationship-building skills to handle inquiries, resolve concerns, and maintain a positive caller experience.
- Candidates should possess basic computer literacy and data entry skills to document calls, update records, and work with CRM or call management tools.
- Candidates should possess time management and organizational skills to manage call volumes, prioritize tasks, and meet daily and weekly targets.
- Fluency in relevant local languages and English, along with a polite and professional telephone etiquette, is highly beneficial.
- A background or interest in education or EdTech, plus prior experience in telecalling, inside sales, or customer support, will be an added advantage.
- Minimum educational qualification of higher secondary (12th grade) or a diploma/graduate degree in any field is preferred.
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