Senior Operation Manager
Iron Systems, Inc
- Location
- Sahibzada Ajit Singh Nagar, Punjab, India
- Job type
- Full-time
Required skills
- Agile
- communication skills
- cross-functional
- customer needs
- end-to-end
- project management
About the role
Iron Systems, Inc
Website:
ironglobal.com
Job details:
Job Description
Qualification
- 5-9 Years of IT infrastructure project management/coordination experience
- End-to-end IT network infrastructure deployment experience (Router, Switches, firewalls, wireless etc)
- Excellent external-facing communication skills, with a proven ability to deliver high-stakes customer presentations and manage long-term client relationships.
- Strong stakeholder engagement capabilities, adept at bridging the gap between customer needs and internal cross-functional teams.
- Remote work initially, but willing to start from the office if asked.
- Shift timing would be a USA shift.
- Billing and invoicing management
- Team Performance & SLA management
Infrastructure Project Management/Coordination
- Experience in solution design and implementation in Infrastructure and Networking domains
- Strong background in managing multiple, concurrent deployment projects using Agile or Waterfall methodologies.
- Provide Project Management services for Network deployments, including
- Resource planning as per forecast
- Task allocation and planning
- Regular project tracking and updates
- Manage project schedules, identifying risks and clearly communicating them to project stakeholders.
- Study infrastructure deployment procedures and discuss with Teams.
- Scheduling remote resources, managing access, tracking projects during execution, and extending necessary support.
- Work with customers for requirement gathering.
- Report project analysis using dashboards, reports, and decks.
- Revise documents as new issues arise
- Create and update BoM (Bill of materials) per project requirements
- Update workflows/dashboards and assign bugs as needed to Infrastructure TPMs
- Proven ability to manage diverse technical teams, with strong emotional intelligence (EQ) to foster inclusive collaboration and effectively mediate complex team or stakeholder conflicts.
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