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Job details:
Job Title: Sales & Demo Executive
Location: Ahmedabad, Gujarat
Employment Type: Full-Time, On-Site
About The Role
We are looking for a proactive and customer-focused
Sales & Demo Executive to join our growing team. The role involves managing the sales journey from
lead generation and qualification to product demonstration, follow-up, and post-sales support.
The ideal candidate should have excellent communication and presentation skills, a customer-oriented approach, and the ability to understand customer requirements and explain software solutions in a simple and effective manner.
Key Responsibilities
- Lead Management
- Identify, qualify, and manage leads received through different channels.
- Maintain a healthy and sustainable sales pipeline.
- Understand lead requirements and identify potential business opportunities.
- Regularly follow up with prospects to move them through the sales cycle.
- Client Engagement
- Communicate with potential customers to understand their business requirements.
- Build a good relationship with prospects through regular communication.
- Understand customer pain points and recommend suitable solutions.
- Maintain consistent and professional communication throughout the sales process.
- Product Demonstrations
- Conduct professional and engaging product demonstrations for prospective customers.
- Explain product features, benefits, and use cases according to customer requirements.
- Clearly demonstrate how the software can solve the customer's business problems.
- Handle basic customer questions during product demonstrations.
- Sales Process Management
- Manage prospects throughout different stages of the sales process.
- Coordinate with the sales team during pre-sales activities.
- Follow up with prospects after demonstrations.
- Support the negotiation and closure process.
- Ensure proper coordination during the post-sales stage.
- Customer Support & Follow-up
- Provide timely follow-up and basic support to customers.
- Understand customer concerns and coordinate with the relevant internal team when required.
- Maintain positive customer relationships.
- Support customer satisfaction and long-term retention.
- Sales Reporting
- Maintain accurate records of leads, calls, meetings, demos, and follow-ups.
- Update sales activities in the CRM system.
- Track sales performance and conversion data.
- Prepare and share relevant sales reports with the team.
What We're Looking For: Required Skills
- Excellent verbal and written communication skills.
- Strong presentation and product demonstration skills.
- Good customer-handling and interpersonal skills.
- Ability to understand customer requirements.
- Basic problem-solving ability.
- Comfortable using CRM software and Microsoft Office.
- Positive, proactive, and target-oriented approach.
- Strong sense of ownership and accountability.
Educational Qualification
- Bachelor's degree in Business, Marketing, Management, Commerce, or a related field.
Experience
- 1+ year of experience in sales is preferred.
- Candidates with experience in SaaS, software sales, IT sales, B2B sales, ERP sales, or technology solutions will be preferred.
Skills: pre/post sales engineers,b2b customer management,product demonstration,post-sales,software sales,customer follow-up,sales process management,b2b product management,saas products,it sales,saas marketing,presentation production,b2b sales,customer success planning,customer success management,saas knowledge,software sales management,customer success technology,customer support,demos,crm software,saas,product demo,b2b,customer engagement,saas metrics,client follow-up,lead generation,key client relationships,client relationship management,lead management,crm systems,post-sales support,inside sales,communication,b2b marketing,customer success tools,software as a service (saas),customer success metrics,communication skills,presentation skills,b2b saas,customer requirements,sales,follow-up sales activity,inbound lead generation,sales acquisition,sales process,inbound marketing,digital business development
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