Bodhi Mind Care Hospital
Website:
bodhimindcarehospital.com
Job details:
We're Hiring: Outreach Manager Operations — Bodhi Mind Care Hospital, Coimbatore
Bodhi Mind Care Hospital is a leading psychiatric and mental wellness centre in Coimbatore, built on a UK-model of care. We're looking for an experienced Outreach Manager Operations to lead financial sustainability, day-to-day operations, and outreach expansion as we scale our services.
About the Role
This is a senior leadership position reporting directly to the Managing Director, with full accountability for the operational, financial, and growth health of the hospital. You'll be the engine room of the organisation — ensuring clinical services run smoothly, finances stay sound, and the Bodhi brand reaches more of the communities that need it.
Key Responsibilities
Financial Sustainability
- Own hospital-wide budgeting, revenue tracking, and cost control across all service lines
- Monitor daily collections, billing accuracy, and revenue leakage; implement and enforce financial QA processes
- Analyse underutilised services and recommend corrective action to improve margins
- Prepare regular financial performance reports and briefings for the Managing Director and leadership
- Manage vendor contracts and negotiate for cost efficiency (marketing, supplies, facilities, etc.)
- Support annual budgeting and forecasting cycles
Day-to-Day Operations
- Oversee daily hospital operations across clinical and non-clinical departments
- Manage and support service leads/in-charges to ensure smooth patient flow and service delivery
- Implement and maintain operational systems (scheduling, reporting, HR banding/org structure, SOPs)
- Ensure regulatory, quality, and safety compliance across the facility
- Resolve operational bottlenecks and escalate risks proactively
- Drive HR processes including staffing structure, performance tracking, and team development
Outreach & Expansion
- Develop and execute strategies to expand patient outreach across Coimbatore and surrounding regions
- Build and manage partnerships with schools, community organisations, and referral networks
- Oversee marketing and digital outreach vendors; track ROI on enquiry generation and conversion
- Identify opportunities for new service lines or partnerships aligned with the hospital's mission
- Represent Bodhi Mind Care Hospital at community and professional engagement events
What We're Looking For
- Proven experience in healthcare operations, hospital administration, or a similar operations leadership role
- Strong financial acumen — budgeting, P&L management, and revenue analysis
- Track record of managing multi-department teams and driving process improvement
- Experience in business development, partnerships, or community outreach is a strong plus
- Excellent stakeholder management and communication skills
- Based in or willing to relocate to Coimbatore, Tamil Nadu
Why Join Us
- Be part of a growing, mission-driven mental health organisation built on international standards of care
- Direct visibility and influence at the leadership table
- Opportunity to shape the operational backbone of a hospital scaling its impact across the region
📍 Location:Coimbatore, Tamil Nadu
🕐 Type:Full-time
Interested candidates can apply by messaging us directly or sending your CV to hr@bodhimindcarehospital.com
www.bodhimindcarehospital.com
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