Website:
packsmetic.com
Job details:
Location: Coimbatore, Tamil Nadu
Type: Full-time
Reports to: Founders
About the Role
We are looking for a highly driven, entrepreneurial Operations Manager to take ownership of our global operations—from overseas vendors and procurement to shipping, customs, inventory, warehousing, and final delivery.
This is a hands-on role. We are not necessarily looking for someone with a traditional supply-chain background. We are looking for a smart, highly organized problem-solver who learns quickly, takes ownership, and is willing to roll up their sleeves and get things done.
You will work directly with the founders and play a critical role in building and managing our growing operational infrastructure.
Key Responsibilities
- Manage relationships and day-to-day communication with overseas vendors, service providers, and manufacturers.
- Manage procurement, purchase orders, production timelines, and vendor follow-ups.
- Coordinate international shipping, freight forwarders, customs clearance, and cross-border logistics.
- Track shipments from supplier to warehouse and proactively resolve delays or issues.
- Manage inventory across suppliers, warehouses, and fulfillment locations.
- Monitor stock levels, reorder points, lead times, inventory turns, and working capital.
- Coordinate warehouse receiving, transfers, fulfillment, and inventory discrepancies.
- Analyze operational data, costs, ratios, and performance to identify opportunities for improvement.
- Build and improve processes and systems as the business scales.
- Work directly with the founders on operational priorities and special projects.
Who We’re Looking For
We care more about how you think and operate than the exact industry you come from.
You should be:
- Highly entrepreneurial and self-driven.
- A natural problem-solver who doesn't wait for instructions.
- Extremely organized and detail-oriented.
- Comfortable working with numbers, Excel/Google Sheets, and operational data.
- A fast learner who is comfortable figuring things out independently.
- Confident communicating with international vendors, logistics partners, and service providers.
- Comfortable working directly with founders and handling ambiguity.
- Willing to roll up your sleeves and do the work yourself.
- Someone who focuses on outcomes rather than watching the clock.
Supply-chain experience is preferred but not mandatory. Strong experience in operations, manufacturing, e-commerce, project management, or a startup environment can be equally valuable.
The Right Mindset
We are looking for someone who sees a problem and says:
“I don't know how to solve this yet, but I'll figure it out.”If you enjoy building systems, solving problems, learning quickly, and taking ownership, this could be an excellent opportunity.
If you are looking for a narrowly defined 9-to-5 role where tasks are simply assigned to you, this is probably not the right position.
What Success Looks Like
You become the person who always knows:
What we have → What we need → What we've ordered → Where it is → When it will arrive → What it will cost → What could go wrong → What we need to do next.
- Ultimately, you will become the operational owner of our global supply chain, working closely with the founders to scale the business.
Click on Apply to know more.
