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Job details:
We're Hiring: Membership Ambassador | Relationship Management | Sales And Marketing Specialist
Locations: Delhi/NCR | Mumbai | Hyderabad | Bangalore
Work Location: Based at Client Hotels
About Our Client
For over 20 years, Our client has been delivering end-to-end digital solutions for customer acquisition, engagement, retention, and loyalty, with deep expertise in the travel and hospitality industry.
With 600+ professionals across India, the Middle East, and Africa, we combine cutting-edge technology with exceptional customer experiences. Our solutions are powered by platforms such as Salesforce, Heroku, MuleSoft, Adobe Experience Cloud, and omnichannel contact center technologies.
We are ISO 27001 certified, audited by a Big Four accounting firm, and are proud members of CII, FHRAI, TAAI, NASSCOM, Dun & Bradstreet, and other leading industry bodies.
Key Responsibilities
- Represent membership program at partner hotels.
- Enroll walk-in guests and prospective customers into the membership program.
- Identify and engage potential members using hotel-generated leads.
- Build strong relationships with hotel guests and existing members.
- Coordinate with hotel teams for reservations and customer service requests.
- Support hotel staff with official apps, websites, and front-end technology.
- Present program performance and value propositions to hotel stakeholders.
- Maintain the highest standards of professionalism and confidentiality.
Who We're Looking For
- Graduate with 1+ year of work experience.
- Age between 22–35 years.
- Excellent communication and interpersonal skills in English.
- Confident, self-driven, and customer-focused with strong presentation skills.
- Experience in luxury retail, hospitality, hotels, aviation, banquets, travel, or customer-facing sales is preferred.
- Comfortable working on rotational shifts, including weekends.
Click on Apply to know more.
