Monsoon Empress
Website:
monsoonempress.com
Job details:
Company Description Monsoon Empress is a Luxury 5-Star Boutique Hotel located on the NH Bypass in the heart of Cochin (Kochi), offering convenient access to key tourist attractions, shopping malls, and business hubs. The hotel features well-appointed Rooms and Suites, along with diverse, high-end dining options and extensive banqueting facilities. As a trendsetter in Kochi’s hospitality scene, Monsoon Empress focuses on crafting delightful, memorable Guest Experiences. Team members are part of a service-driven environment that values excellence, attention to detail, and genuine guest care.
Role Description The Human Resources Manager is a full-time, on-site role based at Monsoon Empress in Kochi. This role is responsible for overseeing end-to-end HR operations, including recruitment, onboarding, performance management, employee relations, and compliance with labour laws and hotel p⁵olicies. The Human Resources Manager will manage HR documentation, maintain accurate records, and implement policies and procedures that support a positive and inclusive workplace culture. Daily tasks include partnering with department heads on staffing needs, coordinating training and development initiatives, handling employee queries and grievance resolution, and supporting payroll and benefits administration. The role also involves contributing to HR strategies that enhance employee engagement, retention, and service quality across the hotel.
Qualifications
- Demonstrated experience in core HR functions such as recruitment, onboarding, performance management, and employee relations, preferably within hospitality or service-focused organizations.
- Strong knowledge of HR policies, labor laws, compliance requirements, and best practices relevant to hotel operations.
- Excellent interpersonal, communication, and conflict-resolution skills, with the ability to build trust and collaborate effectively with diverse teams.
- Proficiency in HRIS or HR management systems, and solid skills in documentation, reporting, and basic data analysis.
- Ability to plan and coordinate training, development, and engagement activities that support high service standards and team morale.
- Bachelor’s degree in Human Resources, Business Administration, or a related field; advanced HR certifications are an advantage.
- Proven organizational and time management skills, with capacity to handle multiple priorities in a fast-paced, guest-centric environment.
- Commitment to inclusive, non-discriminatory HR practices and fostering a respectful, safe, and equitable workplace.
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