FocalCXM
Website:
focalcxm.com
Job details:
Company Description FocalCXM is dedicated to re-engineering CRM and customer experience (CX) processes through innovative software, solutions, and services. The organization is industry-focused and value-driven, with a strong commitment to putting customers at the center of every engagement. FocalCXM works with leading platforms such as Salesforce and Veeva for CRM, Databricks for data and AI, and AWS for cloud infrastructure. Team members collaborate with global clients to streamline customer workflows and unlock data-driven business value.
Role Description The Head of Sales and Strategic Business Development is a full-time, hybrid role based in Hyderabad, with flexibility for some work-from-home arrangements. This role leads the sales function, develops and executes go-to-market strategies, and drives revenue growth across CRM, CX, data, and cloud solutions. Day-to-day responsibilities include identifying and qualifying new business opportunities, building and managing a high-performing sales team, and nurturing long-term relationships with key customers and partners. The individual will collaborate closely with product, delivery, and marketing teams to shape value propositions, support complex solution proposals, and ensure successful deal closures. The role also involves forecasting, pipeline management, and implementing sales processes, metrics, and best practices to support sustainable growth.
Qualifications
- Experience Level: 15- 17 Years
- Proven experience leading sales and business development in B2B technology or SaaS, preferably in CRM, CX, data, or cloud domains
- Demonstrated ability to design and execute sales strategies, manage pipelines, and achieve or exceed revenue targets.
- Strong skills in stakeholder management, negotiation, and long-term account development.
- Experience working with or selling solutions built on Salesforce, Veeva, Databricks, or AWS is highly beneficial.
- Excellent communication, presentation, and interpersonal skills, with the ability to influence executive-level decision makers.
- Ability to lead, coach, and develop diverse sales teams while collaborating effectively with cross-functional groups.
- Comfort with data-driven decision-making, including analyzing sales performance, market trends, and customer insights.
- Bachelor’s degree in Business, Engineering, or related field; an advanced degree (MBA or equivalent) is a plus.
- Willingness to work in a hybrid arrangement from Hyderabad and travel as needed for client and partner engagement.
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