Summit Consulting Services
Website:
summitconsulting.in
Job details:
Role Overview
We are looking for a strategic and hands-on Head of Talent Acquisition with a strong consulting background and proven experience in setting up and scaling talent acquisition functions for Global Capability Centers (GCCs). The ideal candidate will have experience building hiring capabilities from the ground up, managing strategic client relationships, developing workforce hiring strategies, and delivering large-scale hiring programs in dynamic, high-growth environments.
This role requires a combination of strategic leadership, client management, business acumen, and operational excellence, with the ability to partner with CXOs, business leaders, and global stakeholders to translate business goals into effective talent acquisition strategies.
Key Responsibilities
1. TA Strategy & GCC Setup
- Build and execute end-to-end talent acquisition strategies for new GCC setups and expanding business operations in India.
- Lead hiring from the ground up, including workforce planning, talent mapping, market intelligence, hiring models, and recruitment delivery frameworks.
- Partner with leadership teams to understand business objectives, hiring priorities, critical skill requirements, and workforce ramp-up plans.
- Develop scalable hiring processes, governance models, SLAs, and performance metrics to support rapid GCC growth.
- Provide strategic inputs on talent availability, compensation benchmarks, location strategy, and hiring feasibility.
2. Strategic Client & Stakeholder Management
- Act as a strategic talent acquisition partner and primary client relationship manager for key accounts.
- Build trusted relationships with CXOs, CHROs, business heads, and global talent acquisition leaders.
- Lead client discussions on hiring strategy, delivery performance, workforce planning, and talent market challenges.
- Translate client requirements into actionable hiring plans and ensure alignment between business expectations and recruitment execution.
- Identify opportunities to strengthen client partnerships, expand engagement scope, and improve service delivery.
3. Consulting & Business Partnership
- Bring a consulting-led approach to talent acquisition, understanding business challenges and recommending tailored hiring solutions.
- Manage multiple client engagements and hiring programs in a fast-paced consulting or professional services environment.
- Develop talent acquisition solutions aligned with client operating models, GCC maturity, business priorities, and growth plans.
- Drive structured problem-solving, data-led decision-making, and continuous improvement across client engagements.
4. Talent Acquisition Delivery & Leadership
- Lead and mentor a team of TA managers, recruiters, sourcers, and recruitment coordinators.
- Establish clear ownership, delivery accountability, and performance expectations across recruitment teams.
- Drive hiring outcomes across technical, product, engineering, leadership, and business functions.
- Monitor key metrics, including time-to-fill, offer acceptance, joining ratios, quality of hire, pipeline health, and stakeholder satisfaction.
- Build effective recruitment pods and resource allocation models to manage changing client priorities and hiring volumes.
- Ensure consistent candidate experience, quality of submissions, and timely stakeholder communication.
5. Process Excellence & Operational Governance
- Establish standardized recruitment processes, reporting dashboards, review mechanisms, and escalation frameworks.
- Use hiring data and market intelligence to identify bottlenecks and improve recruitment efficiency.
- Partner with HR Operations, onboarding, and other internal teams to ensure smooth transitions from offer acceptance through joining.
- Drive adoption of ATS platforms, recruitment analytics, sourcing tools, and technology-enabled hiring practices.
- Ensure compliance with client-specific hiring processes, documentation requirements, and agreed service-level commitments.
Required Experience & Qualifications
- 15+ years of overall experience in Talent Acquisition, recruitment consulting, executive search, or talent solutions.
- Significant experience working with consulting firms, talent solutions providers, GCC advisory/setup organizations, or professional services businesses.
- Demonstrated experience supporting GCC setup, launch, and scale-up hiring in India.
- Proven track record of building and scaling talent acquisition teams and hiring programs from the ground up.
- Strong experience in strategic client management, executive stakeholder engagement, and consulting-led solution delivery.
- Experience managing multiple client accounts, large hiring programs, and diverse stakeholder expectations.
- Strong understanding of the Indian talent market, compensation trends, talent availability, and competitive hiring dynamics.
- Experience hiring across technology and business functions, including engineering, product, data, finance, operations, and leadership roles.
- Demonstrated ability to translate business requirements into actionable workforce and recruitment strategies.
Key Competencies
- Strategic workforce planning and talent acquisition leadership
- GCC setup and scale-up hiring
- Consulting mindset and business acumen
- Strategic client relationship management
- Executive stakeholder management
- Team leadership and delivery governance
- Data-driven decision-making and problem-solving
- Process design, operational excellence, and change management
- Strong communication, negotiation, and influencing skills
Success Measures
- Successful launch and scale-up of GCC hiring programs within agreed timelines.
- Strong client relationships, stakeholder satisfaction, and account retention.
- Consistent achievement of hiring targets and delivery commitments.
- Improved recruitment efficiency, offer acceptance, and joining ratios.
- Development of a high-performing TA organization with clear accountability and scalable processes.
- Ability to anticipate talent market challenges and provide proactive, commercially sound hiring solutions.
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