Website:
avnipie.com
Job details:
Delhi, DL, India
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Location: Major City in North India
Department: Operations & Business Growth
Reports To: Area/Regional Head / Director – Centre Growth
Role Objective
The Centre Head is responsible for managing overall operations, business development, training delivery performance, and revenue achievement of the Avnipie Centre. The role focuses on ensuring the centre operates as a profitable unit by driving admissions, enhancing customer satisfaction, maintaining strong operational discipline, and implementing strategic growth initiatives.
Key Responsibilities
- Business & Revenue Growth
- Drive monthly admissions, revenue targets, and centre profitability.
- Plan and execute local marketing, lead generation and promotional activities.
- Ensure conversion from enquiries to admissions through effective counselling.
- Build strategic partnerships with schools, colleges, corporates & training partners.
- Monitor P&L performance, cost control and operational efficiency.
- Operations & Centre Management
- Oversee daily centre functioning including infrastructure, scheduling and resource allocation.
- Ensure adherence to operational standards, compliance and brand policies of Avnipie.
- Manage financial transactions & fee collections with complete transparency.
- Maintain centre discipline, cleanliness, safety and professional environment.
- Team Leadership
- Lead, train and motivate counsellors, faculty, marketing and support staff.
- Conduct regular performance reviews and productivity monitoring.
- Manage staffing, attendance, task allocation and training requirements.
- Student & Customer Experience
- Ensure excellent student service experience and academic delivery quality.
- Handle escalations and ensure customer satisfaction & retention.
- Facilitate events, seminars and placement opportunities for students.
- Reporting & Analytics
- Track KPIs: admissions, revenue, expenses, productivity & feedback scores.
- Submit weekly & monthly performance reports to management.
- Identify gaps and implement process improvements.
Required Skills & Qualifications
- Bachelor’s / Master’s degree in Business Management, Education, Marketing or related fields.
- 4+ years of experience in similar leadership roles in the education, training, ed-tech or service industry.
- Strong revenue management & sales leadership skills.
- Excellent communication, people management & customer handling abilities.
- Knowledge of local market and networking ability.
- Analytical mindset with a focus on measurable results.
Key Attributes
- Entrepreneurial mindset & business ownership attitude.
- Passion for education, skill development and student success.
- Problem solver with decision-making capability.
- High energy, discipline, integrity & commitment to growth.
Performance Indicators (KPI)
- Monthly Revenue Achievement
- Enquiry to Admission Conversion Ratio
- Cost & Expense Control
- Customer Satisfaction & Retention
- Team Productivity & Operational Discipline
Compensation
- Competitive salary + performance incentives based on profitability.
- Growth opportunities to regional leadership roles.
Responsibilities
- Lead the entire sales cycle
- Achieve monthly sales objectives
- Qualify the customer needs
- Commitment to growth.
Must Have
- Bachelor Degree or Higher
- Passion for software products
- Perfect written English
- Highly creative and autonomous
- Valid work permit for India
Nice to have
- Strong revenue management
- Excellent communication
- Excellent in people management
- Excellent in customer handling abilities.
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
Our Product
Discover our services.
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What We Offer
Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
7 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.
Apply Now!
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