Website:
thehilabs.com
Job details:
Business Development & HR Operations Intern
Location: HiLabs, Gomti Nagar, Lucknow
Work Mode: Work from Office
Employment Type: Internship
Stipend: ₹5,000 - 10,000 per month
Full-Time Opportunity: Based on performance and business requirements
About the Role
HiLabs is looking for a confident, organised, and proactive Business Development & HR Operations Intern. This is a hybrid role involving student outreach, admissions follow-ups, Co-founder support, and day-to-day HR operations.
The ideal candidate should be comfortable speaking with prospective students over the phone, explaining our programs, following up consistently, managing professional email communication, and supporting internal HR activities.
Key Responsibilities
Business Development
- Contact prospective students through outbound calls, WhatsApp, email, and other communication channels.
- Explain HiLabs programs, eligibility requirements, benefits, fees, and admission processes.
- Understand students’ educational backgrounds and career goals and guide them towards suitable programs.
- Follow up with interested students and support them throughout the application and admission process.
- Maintain accurate records of leads, conversations, follow-ups, and admission status.
- Work towards assigned outreach, follow-up, appointment, and enrolment targets.
- Coordinate assessments, counselling sessions, office visits, and admission-related activities.
- Collect feedback from prospective students and share relevant insights with the management team.
Co-founder and Administrative Support
- Assist the Co-founder with professional email communication and follow-ups.
- Organise important messages, documents, schedules, and pending action items.
- Draft routine emails, candidate communications, meeting notes, and internal updates.
- Follow up with candidates, employees, students, vendors, and other stakeholders when required.
- Maintain confidentiality while handling company and employee information.
HR Operations
- Assist with candidate sourcing, screening, interview scheduling, and follow-ups.
- Coordinate onboarding activities and joining formalities.
- Maintain recruitment trackers, employee records, and HR documentation.
- Support attendance, leave, engagement, and other routine HR activities.
- Assist in preparing job descriptions and publishing job openings.
- Support employee communication and internal coordination.
- Undertake other business development, administrative, and HR responsibilities assigned by the management.
Required Skills
- Strong verbal and written communication skills in English and Hindi.
- Confidence in making outbound calls and speaking with prospective students.
- Good persuasion, follow-up, and relationship-building abilities.
- Professional email-writing and documentation skills.
- Basic knowledge of Microsoft Office or Google Workspace.
- Ability to organise tasks, maintain records, and meet deadlines.
- A proactive attitude and willingness to take ownership of responsibilities.
- Ability to handle confidential information responsibly.
Preferred Qualifications
- Graduate or final-year student in Business Administration, HR, Marketing, Management, Commerce, or a related discipline.
- Previous experience in business development, telecalling, counselling, recruitment, customer support, or sales is an advantage.
- Freshers with strong communication skills and a willingness to learn are encouraged to apply.
What You Will Gain
- Practical experience in business development and student admissions.
- Exposure to recruitment and day-to-day HR operations.
- Experience working directly with the Co-founder and management team.
- Development of communication, persuasion, documentation, and operational skills.
- Opportunity for a full-time position based on performance and organisational requirements.
Ideal Candidate
You may be a good fit for this position if you enjoy speaking with people, are comfortable making outbound calls, follow up consistently, communicate professionally, and can manage multiple responsibilities with accountability.
Click on Apply to know more.