Crayons Academy for Skills Excellence, LLP
Website:
crayonskills.com
Job details:
About CASE
Crayons Academy for Skills Excellence (CASE) is India's leading sports and education consulting firm, working with students, families, schools and sports institutions across India and internationally.
Alongside our college admissions and sports recruitment services, CASE has developed a growing Test Prep & Academic Learning vertical, offering preparation for the SAT, AP examinations, CUET, Boards and other academic and college entrance examinations through online and offline learning.
With our Test Prep platform and learning infrastructure now in place, we are looking for someone to take ownership of its day-to-day operations, business growth and continuous development.
Role
Designation: Assistant Manager – Test Prep Growth & Operations
Location: Okhla, New Delhi – On-site
Experience: 2–5 years
Employment: Full-time, Permanent
Working Days: Monday–Friday in office; Saturday WFH
Office Hours: 10:00 AM–6:30 PM
About the Role
This is not a purely sales role or a purely operational role.
We are looking for someone who can take ownership of the day-to-day functioning and growth of CASE's Test Prep business.
You will work closely with the leadership team to manage students and tutors, develop partnerships with tuition centers and other education organizations, improve the learning platform and student experience, and identify new opportunities to grow the business.
The ideal candidate should be comfortable building processes, developing relationships, solving problems, and taking initiative rather than waiting for tasks to be assigned.
Key Responsibilities
1. Business Development & Partnerships
- Develop and grow partnerships with tuition centers, coaching institutes, schools, counsellors, education consultants and other relevant organizations to expand CASE's Test Prep reach.
- Identify new B2B distribution and referral opportunities for SAT, AP, CUET, Boards and other Test Prep programs.
- Reach out to prospective institutional partners, conduct meetings and present CASE's Test Prep offerings.
- Work with leadership to develop appropriate partnership models, institutional offerings, and commercial structures.
- Generate and manage a pipeline of prospective partners and business opportunities.
- Follow up on relevant Test Prep enquiries and support the conversion of prospective students.
- Explore workshops, diagnostic tests, webinars, and other initiatives that can generate enrolments and institutional relationships.
- Work towards agreed enrolment, partnership, and revenue targets.
2. Test Prep Operations
- Take ownership of the day-to-day functioning of the Test Prep vertical.
- Coordinate student onboarding, course enrolment, tutor allocation and class scheduling.
- Ensure students and tutors receive timely access to courses, learning materials, tests, and other required resources.
- Maintain smooth communication between students, parents, tutors, and the CASE team.
- Track classes, attendance, student progress, and other operational requirements.
- Identify operational bottlenecks and develop processes to make the business more efficient and scalable.
- Ensure issues are followed through to resolution rather than simply escalated.
3. Student & Parent Experience
- Ensure students have a smooth experience from initial enrolment through completion of their program.
- Monitor student engagement and progress in coordination with tutors.
- Maintain regular communication with students and parents where required.
- Gather feedback and identify opportunities to improve student satisfaction and learning experience.
- Handle student and parent concerns professionally and ensure timely resolution.
4. Tutor Coordination
- Coordinate tutor availability, student allocation and scheduling.
- Support the onboarding of new tutors onto CASE's systems and processes.
- Maintain regular communication with tutors regarding students, classes, and learning requirements.
- Collect tutor feedback regarding course content, student performance, and platform functionality.
- Coordinate with academic specialists where improvements to learning materials or course structure are required.
5. Product & Platform Improvement
- Take ownership of the day-to-day user experience of the Test Prep learning platform.
- Regularly use and review the platform from the perspective of students, tutors, and administrators.
- Identify opportunities to simplify processes and improve functionality, usability, and overall learning experience.
- Gather feedback from students, tutors, and parents regarding the platform.
- Coordinate with CASE's internal team and external technical partners to resolve issues and implement improvements.
- Follow through on technical and product requirements to ensure improvements are implemented effectively.
- Research relevant EdTech and Test Prep developments and recommend features or improvements that could strengthen the offering.
This is not a technical development role. The candidate is not expected to code or independently resolve technical issues, but should be capable of identifying problems, defining requirements, and communicating with technical teams to resolve them.
6. New Products & Growth Initiatives
- Identify opportunities to introduce new Test Prep programs, academic offerings, or service models.
- Monitor competitor offerings, pricing, and market developments.
- Recommend improvements to program packaging, pricing, and positioning.
- Work with the marketing team on campaigns, communication materials, and Test Prep promotions.
- Support the development and launch of new batches, courses, and institutional programs.
7. Reporting & Business Performance
- Maintain visibility over key metrics including leads, enrolments, partnerships, revenue, student engagement and retention.
- Maintain an organised pipeline of prospective institutional partners and students.
- Prepare periodic updates for leadership on business performance, operational challenges, and opportunities.
- Use data and feedback to recommend actions rather than simply reporting numbers.
Who We're Looking For
We're looking for someone who:
- Has 2–5 years of experience in EdTech, Test Prep, education services, coaching, study abroad, business development, operations or a related environment.
- Has experience in business development, partnerships, sales or institutional outreach.
- Is comfortable communicating with students, parents, tutors and senior representatives of partner organisations.
- Is commercially minded and understands that growth and revenue are important measures of success.
- Is highly organised and capable of managing multiple moving parts simultaneously.
- Is comfortable working with online platforms and learning new technology.
- Has strong written and verbal communication skills.
- Can independently identify problems and take responsibility for solving them.
- Is comfortable working in a growing business where processes are continuously evolving.
Familiarity with SAT, AP, CUET, Boards or other standardized examinations is an advantage, but not mandatory.
The Kind of Person Who Will Do Well Here
We're particularly interested in someone with an entrepreneurial mindset.
Someone who sees an opportunity and pursues it.
Someone who notices that a process isn't working and improves it.
Someone who can walk into a tuition centre and confidently discuss a potential partnership, then come back to the office and make sure an existing student's classes and LMS access are running smoothly.
Most importantly, we're looking for someone who wants to help build and grow a business vertical rather than simply manage a predefined set of tasks.
Apply
Candidates can submit their CV and a brief introduction to:
info@crayonskills.com
or contact us at +91 9643559670
Website: www.crayonskills.com
#Hiring #EdTechJobs #BusinessDevelopment #Operations #TestPrep #EducationJobs #DelhiJobs #GrowthJobs
Click on Apply to know more.
