Manostithi mind and dental care clinic
Website:
aasastha.com
Seniority: Entry level
Job details:
Company Description Manostithi Mind and Dental Care Clinic is a multidisciplinary clinic that provides both mental health and dental care services in a supportive, professional setting. The clinic focuses on patient-centered care, aiming to create a calm, welcoming environment for individuals and families. Team members collaborate across specialties to offer coordinated services that prioritize comfort, safety, and respect. Working at Manostithi offers the opportunity to support community health while developing skills in a dynamic clinical setting.
Role Description This is a full-time, on-site Front Desk Staff role based in New Delhi. The Front Desk Staff is responsible for greeting patients, managing check-in and check-out procedures, and ensuring a welcoming reception area. Daily tasks include handling phone calls, scheduling and confirming appointments, responding to patient inquiries, and maintaining accurate records in clinic systems. The role also involves coordinating with clinical staff, collecting basic patient information, managing billing and payment at the front desk, and supporting smooth patient flow throughout the day. The individual in this position is expected to provide professional, courteous service and uphold confidentiality and clinic policies at all times.
Qualifications
- Strong customer service and communication skills, with the ability to interact professionally and empathetically with patients and visitors.
- Proficiency in receptionist duties, including greeting patients, managing appointments, and coordinating front desk operations.
- Excellent phone etiquette and the ability to handle multiple incoming calls and inquiries efficiently.
- Basic computer literacy, including experience with office software and the ability to learn clinic management systems.
- Attention to detail, reliability, and strong organizational skills in a busy clinical environment.
- Ability to remain calm under pressure and manage competing priorities while maintaining patient focus.
- Previous experience in a clinic, hospital, or customer-facing role is preferred but not mandatory.
- Minimum educational qualification: high school diploma or equivalent; additional training in office administration or healthcare support is an advantage.
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