Lenovo
Website:
lenovo.com
Company:
https://www.linkedin.com/company/lenovo
Seniority: Not Applicable
Industries: IT Services and IT Consulting
Job details:
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
We are looking for Services and Solutions Training Manager for AP region.
Learning and upskilling are a key area of focus for SSG and Lenovo. As we are moving to a more services and solution driven business, sellers will need to change their approach to a consultative sales methodology. The offers are much more customizable, so sellers need to learn about the different solution building blocks and how those can deliver business outcomes to our customers. Sellers need to address new personas in their account, learn to customize their messaging and must work with more stakeholders internally, requiring usage of new process and tools. We also need to train our partner account sales reps to sell to partners and train sellers of these partners.
What You Will Do
- Develop and implement quarterly AP training plans by sales persona, aligned with organizational needs and global strategy.
- Act as the single point of contact (SPOC) for AP sales management, working closely with local enablement, global training teams, and sales leaders.
- Set learning objectives, select methodologies, manage content and trainers, and oversee logistics, budget, and KPIs for learning initiatives.
- Ensure sellers and partners are equipped to sell services and solutions through consultative approaches, addressing new personas and using updated tools.
- Measure training effectiveness, track consumption, and continuously improve programs based on feedback and performance data.
- Train partner account managers and partner sellers to effectively position and sell Lenovo’s service offerings.
- Participate in shaping the global training strategy and innovate with new approaches, including AI-supported learning experiences.
Position Requirements
- Ability to design and deliver sales-focused training programs tailored to business needs and continuously improve learning experiences.
- Skilled in various techniques including e-learning, workshops, role plays, and instructional design.
- Strong understanding of how adults learn to ensure training is engaging and effective.
- Experience in the IT sector, with familiarity in high-tech sales or services environments.
- Excellent presentation skills and the ability to lead, motivate, and support trainers and trainees.
- Capable of managing multiple learning programs, schedules, and operational tasks efficiently.
- Comfortable working in fast-paced environments with flexibility, dependability, and a creative mindset.
- BA/BS degree with 3+ years in training, curriculum design, and working with management and decision-makers.
- 3+ years using different training methodologies, incl ownership for F2F trainings (incl AI is a plus.)
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
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