Website:
pfi.com
Job details:
Vice President, Tech Lead
PFI Innovation Centre India is an exciting new innovation center. We are building a future that helps people live better lives longer, and we are looking for bold thinkers and team players to help us do it.
Here, you will tackle complex challenges, collaborate with brilliant minds across the globe, and grow your career while helping millions achieve financial security.
a Purpose Driven Company - 150 Years
While the PFI Innovation Centre brand is new to India, you will be a part of the Prudential Financial, Inc. family. Founded in Newark, NJ, we serve 50 million customers across more than 50 countries. With $1.334 trillion in assets, we are a global leader in institutional asset management. The 2nd largest life insurer in the US and the 9th largest institutional global asset manager.
At the PFI Innovation Centre India, you will find a high-performance culture that is flexible, collaborative, and grounded in respect. We engage with candor, take calibrated risks, and hold ourselves accountable, always focused on delivering for our customers. It is the standard we choose every day as we grow, perform, and win as one team. We offer valuable leadership, mentoring and learning opportunities, paired with flexibility and support to help you thrive.
Whether you are just starting out or ready to take your next step, we will help you grow with purpose and do the best work of your career.11
What You Will Do
- Lead and manage the end-to-end technology infrastructure ecosystem for Prudential India as part of the CTO organization, spanning workplace technology, platforms, systems, cloud connectivity, operational tools, and site technology enablement.
- Own infrastructure readiness and operational excellence for the Delhi location, ensuring the environment is secure, scalable, resilient, compliant, and aligned with enterprise technology standards and architecture.
- Partner across enterprise technology, business technology offices, security, risk, facilities, vendors, and local business teams to coordinate infrastructure delivery, adoption, support, and issue resolution.
- Provide leadership across all levels of infrastructure operations, from hands-on technical problem solving and service reliability to ecosystem planning, governance, vendor oversight, and executive stakeholder communication.
- Serve as a change agent for Prudential India by driving modernization, standardization, automation, process discipline, and continuous improvement across the local technology operating model.
- Assess current and emerging infrastructure needs across departments and growth plans, translating business requirements into practical technology roadmaps, investment priorities, and delivery plans.
- Monitor performance, service health, risk indicators, asset utilization, and user experience metrics to identify improvement opportunities and guide operational and investment decisions.
- Coordinate regular maintenance, upgrades, lifecycle management, capacity planning, and resilience activities across hardware, software, network, endpoint, collaboration, and workplace technology environments.
- Help establish and scale technology capabilities for new or expanding teams and locations, ensuring smooth onboarding, reliable connectivity, effective support models, and minimal business disruption.
- Influence technology-related decisions with strong visibility across the organization, navigating global interdependencies, cultural nuances, local operating needs, and enterprise governance expectations.
- Build trusted partnerships and drive accountability across internal teams and external providers to deliver reliable services, improve controls, resolve complex issues, and support future growth.
- Champion a customer-focused technology culture that improves productivity, accelerates adoption of new tools such as AI, and enables employees to do their best work in a secure and efficient environment.
- Budget and financial accountability with responsibility for budget ownership, investment planning and cost management.
- Workforce planning and people leadership encompassing team growth planning, recruitment, talent development and people management.
What You Will Bring
- Bachelor degree in Information Technology, Computer Science, Engineering, or a related field (Master degree preferred). 15+ years of experience in IT infrastructure, systems administration, or technology operations roles.
- Experience supporting multisite environments and/or technology enablement during facility expansions strongly preferred.
- Expertise in network infrastructure, hardware/software systems, and enterprise IT environments.
- Proven capability to maintain secure, scalable, and reliable technology ecosystems.
- Strong understanding of performance monitoring tools, system analytics, and IT service management practices.
- Technical Agility: Ability to evolve secure and scalable infrastructure aligned with enterprise standards.
- Strategic Thinking: Evaluates technology needs and trends to support organizational goals and productivity.
- Cross Functional Collaboration: Works effectively across teams to implement solutions and resolve challenges.
- Operational Leadership: Proactively leads improvements that optimize performance and support business growth.
- Strong communication skills, with the ability to support and train end users.
- Ability to operate in a fast paced, highly visible role with significant responsibility.
Click on Apply to know more.
