TourDeWorld.in
Website:
tourdeworld.in
Job details:
Company Description Urban Trail Pvt Ltd operates TourDeWorld.in, a trusted travel partner with six years of experience in the travel industry. The company specializes in crafting customized itineraries that cater to diverse travel preferences, including adventure, relaxation, and cultural exploration. A team of expert travel consultants provides personalized, seamless planning services, from booking flights and hotels to offering insider tips and recommendations. Urban Trail Pvt Ltd focuses on making travel stress-free and enjoyable while staying current on industry news, promotions, and special offers to deliver strong value for clients. The company is committed to creating memorable journeys and long-lasting client relationships.
Role Description This is a full-time, on-site Travel Sales Consultant role based in Kolkata. The Travel Sales Consultant is responsible for understanding client travel needs, recommending destinations and packages, and creating tailored itineraries that align with budget and preferences. Day-to-day tasks include managing inquiries, preparing quotations, handling flight, hotel, and tour reservations, and coordinating travel arrangements with vendors and partners. The role involves proactive follow-up with clients, upselling relevant services, resolving service-related issues, and maintaining accurate records in booking and CRM systems. The consultant is expected to collaborate with the team to achieve sales targets, stay updated on travel trends and promotions, and ensure a high standard of customer satisfaction.
Qualifications
- Strong Travel Consulting skills with the ability to assess client needs and recommend suitable destinations and itineraries.
- Experience in Travel Management, including planning end-to-end trips and coordinating with multiple service providers.
- Proficiency in handling Travel Arrangements, such as booking flights, hotels, tours, and local transfers.
- Excellent Customer Service capabilities, with a focus on relationship-building, responsiveness, and problem-solving.
- Hands-on experience with Reservations, including use of booking platforms, GDS or similar tools, and accurate documentation.
- Good communication and interpersonal skills, with fluency in English; knowledge of additional languages is an advantage.
- Basic computer literacy and familiarity with CRM or travel booking software.
- Prior experience in travel sales or a travel agency environment is preferred.
- Relevant diploma or degree in Travel & Tourism, Hospitality, Business, or a related field is beneficial.
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