Website:
blueheavensoftware.com
Job details:
Location: Kolkata, West Bengal
Work Mode: Work From Office
Shift: US Shift / Night Shift
Employment Type: Full-Time
Department: Sales & Business Development
About the Role
We are looking for a confident and target-oriented Tele Sales Executive to join our sales team in Kolkata and work on a US-based sales process.
The ideal candidate should be comfortable communicating with customers in the United States, handling outbound calls, identifying business opportunities, following up with prospects, and converting qualified leads into customers.
This is a US process, so excellent spoken English, professional communication, confidence on calls, and willingness to work in a US shift are essential.
Key Responsibilities
- Make outbound calls to prospective customers in the United States.
- Communicate professionally with US customers and business prospects.
- Understand customer requirements and identify relevant business opportunities.
- Explain services and solutions clearly to prospective customers.
- Qualify leads based on customer requirements, interest, budget, and business needs.
- Conduct regular follow-ups with prospects through phone, email, and other approved communication channels.
- Schedule meetings and product/service demonstrations for qualified prospects.
- Maintain accurate records of calls, conversations, follow-ups, and lead status in the CRM.
- Build and maintain a healthy sales pipeline.
- Handle customer questions and objections professionally.
- Follow established sales scripts, processes, and quality standards while maintaining a natural conversation.
- Achieve daily, weekly, and monthly calling and sales targets.
- Coordinate with the sales and management team to move qualified opportunities forward.
- Provide regular reports on calling activity, lead response, pipeline, and conversions.
- Continuously improve sales communication and product/service knowledge.
Requirements
- Excellent spoken English with good pronunciation and confidence.
- Strong communication and interpersonal skills.
- Comfortable speaking with US customers over the phone.
- Prior experience in telecalling, telesales, inside sales, B2B sales, international calling, or US sales processes is preferred.
- Freshers with excellent communication skills and a strong willingness to learn may also apply.
- Ability to understand customer requirements and handle objections.
- Target-oriented and self-motivated approach.
- Basic knowledge of CRM systems, MS Office, Google Workspace, or similar tools.
- Good follow-up and relationship-building skills.
- Comfortable working in a US/night shift.
- Ability to work from the company's Kolkata office.
Preferred Experience
Candidates with experience in any of the following will be considered positively:
- US Telecalling
- International BPO
- B2B Tele Sales
- Software / IT Sales
- SaaS Sales
- Digital Services Sales
- Inside Sales
- Lead Generation
- Cold Calling
- Business Development
Performance Expectations
The role will be measured through clearly defined sales and activity KPIs, which may include:
- Daily outbound calls
- Meaningful conversations with prospects
- Qualified leads generated
- Follow-ups completed
- Meetings/demos scheduled
- Sales pipeline generated
- Conversion rate
- Revenue generated
What We Offer
- Full-time opportunity with a growing technology company.
- Professional work environment.
- Exposure to international customers and US sales processes.
- Structured sales training and guidance.
- Performance-based growth opportunities.
- Opportunity to develop international sales and business development skills.
- Career growth based on performance and contribution.
Working Conditions
Work Location: Kolkata Office
Shift: US Shift / Night Shift
Work Mode: Work From Office
Candidates must be comfortable working according to US business hours.
Who Should Apply?
This position is suitable for someone who is:
- Confident and comfortable speaking on the phone.
- Comfortable communicating with international customers.
- Highly motivated by targets and sales performance.
- Persistent with follow-ups.
- Interested in building a career in international sales.
- Comfortable working during US business hours.
Apply Now:
Interested candidates can share their updated CV along with their contact details and relevant sales experience at blueheavensoftware@zohomail.in
Click on Apply to know more.
