Getway India Holidays
Website:
getwayindiaholidays.com
Job details:
Company Description Getway India Holidays, founded in 2012, is a fast-growing travel services provider specializing in domestic and inbound tourism across India and international destinations. Through its portal GetwayIndiaHolidays.com, the company connects hotels, tour operators, and other travel partners with travelers seeking curated holiday experiences. The organization focuses on leading Indian destinations such as Goa, Kerala, Himachal, Rajasthan, Uttaranchal, North East India, and Ladakh, while offering innovative products including Mansarovar Yatra, casino and honeymoon packages, and competitively priced holidays. Headquartered in New Delhi with branches in major travel hubs across India, Getway India Holidays leverages strong industry relationships to offer attractive promotional rates. The company is expanding its team of travel and web professionals and welcomes motivated individuals interested in contributing to a creative, customer-focused environment.
Role Description The Travel Consultant role is a full-time, on-site position based in Delhi, India. The person in this role will advise customers on domestic and international travel options, design customized itineraries, and manage end-to-end travel arrangements including flights, hotels, and tour packages. Daily responsibilities include handling inquiries via phone, email, and in person, providing destination information, preparing quotations, and processing bookings and reservations using internal systems and partner platforms. The role involves coordinating with hotels, transport providers, and other partners, ensuring accurate documentation and timely confirmations. The Travel Consultant will also resolve customer issues, support post-booking changes, and contribute to improving travel products and services based on client feedback and market trends.
Qualifications
- Candidates should possess strong skills in Travel Consulting and Travel Management to understand customer needs, suggest suitable packages, and manage complete trip planning.
- Candidates should possess practical experience in Travel Arrangements and Reservations to handle bookings for flights, hotels, transport, and tours efficiently and accurately.
- Candidates should possess excellent Customer Service skills to respond promptly to inquiries, address concerns, and maintain positive, professional communication throughout the travel lifecycle.
- Relevant experience in the travel or hospitality industry, preferably with tour operators, travel agencies, or online travel portals.
- Familiarity with reservation systems, GDS platforms, or travel booking tools is an advantage.
- Strong verbal and written communication skills in English; additional regional languages are a plus.
- Detail-oriented, organized, and able to handle multiple bookings and deadlines in a fast-paced environment.
- Diploma or degree in Travel & Tourism, Hospitality Management, Business, or a related field is preferred.
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