GBT Trave Services (AMEX)
Website:
amexgbt.com
Job details:
Company Description CWT operates under the American Express Global Business Travel (Amex GBT) brand, a leading global provider of software and services for business travel, expense, and meetings & events. Amex GBT offers a highly competitive travel marketplace, combining advanced technology with experienced travel professionals to deliver flexible, cost-effective solutions. With teams and partners in more than 140 countries, the organization focuses on trusted service, savings, and a strong traveler experience. CWT uses American Express licensed trademarks as part of the Amex GBT family, while Amex GBT functions as a separate company from American Express with its own global operations.
Role Description The Travel Arranger role at CWT is a full-time, on-site position based in the Greater Delhi Area. This role involves coordinating and booking end-to-end business travel arrangements, including flights, hotels, ground transportation, and related services in line with corporate travel policies. The Travel Arranger will assist travelers with itinerary planning, changes, and cancellations, ensuring accurate documentation and timely confirmations. Daily responsibilities include communicating with travelers and vendors, resolving travel-related issues, monitoring travel costs and compliance, and providing proactive support to enhance the overall travel experience. The role also requires maintaining up-to-date knowledge of travel systems, fare rules, and company procedures to deliver reliable and efficient service.
Qualifications
- Candidates should possess strong skills in Travel Arrangements and Travel Management for business travel.
- Candidates should possess excellent Communication and Customer Service skills to support travelers and stakeholders.
- Candidates should possess knowledge of Business Travel practices, policies, and corporate travel tools.
- Candidates should possess organizational and time management skills, with attention to detail and accuracy.
- Experience in a travel agency or corporate travel environment is beneficial.
- Familiarity with global distribution systems (GDS) or online booking tools is an advantage.
- Ability to work in a fast-paced environment, manage multiple requests, and solve problems effectively.
- Relevant education in tourism, hospitality, business, or a related field is preferred.
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