Travsie
Website:
travsie.com
Job details:
Company Description Travsie is a category-defining travel-tech infrastructure company focused on building a global holiday distribution network. The platform streamlines and unifies fragmented Destination Management Company (DMC) sales workflows, making it easier for partners to manage and sell holiday packages. Travsie instantly connects DMCs with travel agents, online travel agencies (OTAs), and B2B channels worldwide. By modernizing how holidays are sourced and distributed, Travsie enables travel partners to operate more efficiently and scale their businesses globally.
Role Description: The Travel Agency Manager at Travsie owns the relationship between travel agencies, DMCs, and Travsie — driving efficient handling of holiday packages and client inquiries end to end.
This full-time, on-site role means leading and mentoring a team, deepening partner relationships, and keeping operations seamless across the network.
You'll own sales performance and booking pipeline health, while ensuring consistently high service standards. You'll also partner with Product and Ops to sharpen processes, mine performance data, and unlock new revenue and market opportunities for our agency network.
Qualifications
- Experience in travel agency operations with strong knowledge of outbound holiday packages and relationship with DMCs
- Team management skills, including coaching, performance oversight, and workflow coordination
- Proven ability in sales and sales management, with a track record of meeting or exceeding targets
- Strong customer service orientation and ability to handle escalations professionally
- Excellent communication and interpersonal skills for working with clients and partners
- Comfort with using travel-tech platforms, CRM tools, and basic office software
- Bachelor’s degree in business, Tourism, Hospitality, or a related field; relevant certifications in travel or tourism are a plus
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