Paramount Realtors
Website:
paramountrealtors.net
Job details:
Company Description Paramount Realtors is a real estate company based in Mohali, Punjab, serving clients with residential and commercial property solutions. The organization focuses on helping buyers, sellers, and investors navigate the real estate market with professional guidance and transparent processes. Paramount Realtors emphasizes client satisfaction, ethical business practices, and long-term relationships. The company is expanding its presence and operations, including roles based in the Mohali, offering growth opportunities for team members.
Role Description This is a full-time, on-site role for a Telecaller and CRM Executive based in the Mohali, Punjab. The role involves making outbound and handling inbound calls to prospective and existing clients, sharing property details, answering queries, and scheduling site visits or meetings for the sales team. The Telecaller and CRM Executive will maintain and update client information in the CRM system, track leads, follow up systematically, and ensure accurate documentation of interactions. Daily responsibilities also include coordinating with sales and marketing teams, preparing basic reports on lead status and conversions, and supporting campaigns to improve customer engagement and retention. The individual in this role is expected to maintain professional communication, meet call and follow-up targets, and contribute to a positive client experience.
Qualifications
- Candidates should possess strong communication and interpersonal skills, including clear telephone etiquette and the ability to build rapport with diverse clients.
- Candidates should possess CRM and data management skills, including familiarity with lead tracking, database updating, and basic reporting in CRM platforms or spreadsheets.
- Candidates should possess organizational and time management skills, with the ability to handle multiple leads, prioritize follow-ups, and meet daily call and performance targets.
- Candidates should possess basic sales and customer service skills, including understanding of sales funnels, objection handling, and professional client support.
- Relevant skills such as proficiency in MS Office tools, comfort with using phone and online communication platforms, and attention to detail in documentation are beneficial.
- A high school diploma or equivalent is required; a degree in business, marketing, or a related field is beneficial, as is prior experience in telecalling, real estate, or customer support.
- Freshers are also welcome
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