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Company Description Subject Matter Expert is focused on advancing digital perspectives for organizations across multiple technology domains. The company works with solutions related to email deliverability, cybersecurity, adaptive network and application security, security analytics, and web threat detection. It also supports advanced persistent threat identification and mitigation, helping clients strengthen their overall security posture. Additional business areas include business intelligence, automation and analytics, SEO, SMO, digital marketing and sales, content management, user experience, CRM development, and web development.
Role Description The Subject Matter Expert role is a full-time, on-site position based in Agra. The individual in this role will provide deep domain expertise across relevant digital, security, and analytics areas, and will collaborate with cross-functional teams to design, review, and optimize solutions. Daily responsibilities include analyzing complex technical and business requirements, developing best-practice guidelines, documenting processes and methodologies, and preparing knowledge materials such as white papers, presentations, and technical reports. The Subject Matter Expert will support pre-sales and client engagements by clarifying technical concepts, advising on solution architecture, and answering detailed queries. The role also involves mentoring team members, staying current with industry trends, and recommending improvements to products, services, and internal workflows.
Qualifications
- Strong expertise in one or more of the following domains: Cybersecurity, Email Deliverability, Adaptive Network & Application Security, Security Analytics, Web Threat Detection, or Advanced Persistent Threat Identification & Mitigation.
- Experience in digital business disciplines such as Business Intelligence, Automation & Analytics, SEO/SMO, Digital Marketing & Sales.
- Knowledge of web technologies and platforms, including Content Management, User Experience (UX), CRM Development, and Web Development.
- Proven ability to analyze complex technical problems, synthesize information, and produce clear documentation, guidelines, and recommendations.
- Strong communication skills for explaining technical concepts to both technical and non-technical stakeholders, and for contributing to client presentations and internal training.
- Demonstrated collaboration skills, with the ability to work closely with product, engineering, marketing, and sales teams in an on-site environment.
- Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, Data Science, or a related field; relevant professional certifications in cybersecurity, analytics, or digital technologies are an advantage.
- Ability to stay current with emerging trends, tools, and regulatory requirements in digital and security domains, and to translate these insights into practical recommendations.
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