Position: Head of Clinic Expansion & Operations
Locations: Bangalore, Hyderabad, Delhi NCR, Raipur (Multi-location project travel required)
Compensation: ₹50,000 – ₹80,000 per month + Performance Incentives + Travel Allowance
Education: Graduate in any domain; MBA (Healthcare Management, Operations, or Marketing) preferred
Experience: Minimum 3 to 6 years of hands-on experience in setting up, launching, and managing skin, hair, or aesthetic dermatology clinics.
Key Responsibilities
Project & Infrastructure Execution:
End-to-end coordination for the construction and interior work of new skin clinics, ensuring designs meet medical-grade aesthetics and brand standards.
Coordinate with architects, contractors, and vendors for timely fit-outs, electrical setups (heavy-duty machine loads), and plumbing.
Launch & Pre-Launch Management:
Spearhead pre-launch preparations, including medical and CRM software implementation, inventory setup, and compliance checklists.
Plan and execute local BTL (Below-The-Line) marketing activities, local promotions, and the grand launch event in coordination with the central marketing team.
Operations & SOP Implementation:
Implement standard operating procedures (SOPs) across clinical workflows, patient management, and front-office protocols.
Establish and maintain high clinical and hospitality standards aligned with brand benchmarks.
Hiring & Training Support:
Source, interview, and onboard clinic staff, including front-office counselors, CRM executives, and support personnel.
Facilitate training programs for staff on patient communication, software usage, and service protocols.
Post-Launch Management:
Take charge of overall clinic operations, P&L accountability, team management, and daily administrative handling once the branch is operational.
Desired Candidate Profile
Proven track record of launching at least 1 to 2 skin, derma-aesthetic, or wellness clinics from scratch.
Strong working knowledge of aesthetic/laser equipment requirements, clinic interiors, and medical licensing workflows.
Excellent project management skills with the ability to travel across assigned regions.
High emotional intelligence and leadership capabilities to manage multi-disciplinary clinic teams.
Where to Post This Role
To target candidates with exact skin clinic experience, post this job on:
LinkedIn: Use boolean search filters targeting former operations managers from chains like Kaya, Oliva, VLCC, Dr. Batra's, or same Dermatology clinic
