Website:
bajajholidays.in
Job details:
Company Description Bajaj Holidays is a premier travel company based in Indore, Madhya Pradesh, focused on designing exceptional and personalized travel experiences. Since 2007, the organization has built a strong reputation for delivering reliable and comprehensive travel management solutions across a wide range of destinations and traveler profiles. The team specializes in bespoke journeys that prioritize seamless planning, memorable experiences, and enriching itineraries. As an accredited IATA agent and a member of TAAI, TAFI, and ATDOI, Bajaj Holidays offers professionally managed services backed by recognized industry standards and expertise.
Role Description The Senior Travel Consultant is a full-time, on-site role based in Indore, responsible for managing end-to-end travel planning and coordination for individual and corporate clients. Daily responsibilities include understanding client requirements, designing tailored itineraries, and handling travel arrangements such as flights, hotels, transportation, tours, and insurance. The role involves processing reservations, monitoring booking confirmations, and ensuring accurate documentation and compliance with travel regulations. The consultant will provide proactive customer service, resolve issues or changes efficiently, and offer expert guidance on destinations, visa processes, and travel best practices. Collaboration with suppliers and internal teams to optimize costs, maintain high service quality, and support business growth is also a key part of this position.
Qualifications
- Candidates should possess strong skills in Travel Consulting, with the ability to understand client needs and design customized itineraries.
- Candidates should possess experience in Travel Management, including end-to-end trip planning, vendor coordination, and cost optimization.
- Candidates should possess proficiency in Travel Arrangements, covering flights, hotels, ground transport, tours, and travel insurance.
- Candidates should possess excellent Customer Service capabilities, including client communication, issue resolution, and relationship management.
- Candidates should possess hands-on expertise in Reservations, using GDS or online booking tools to manage tickets and confirmations.
- Relevant experience as a Travel Consultant or Senior Travel Consultant in a travel agency or tour operator environment.
- Working knowledge of international and domestic travel regulations, visa processes, and documentation requirements.
- Strong organizational skills, attention to detail, and ability to handle multiple bookings and deadlines simultaneously.
- Proficiency with travel booking systems, Microsoft Office, and common customer communication tools.
- Diploma or degree in Travel and Tourism, Hospitality Management, or a related field is preferred.
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