- Location
- Indore, Madhya Pradesh, India
- Job type
- Full-time
About the role
Vishal Consultants, Indore
Website:
vishalconsultants.com
Job details:
Key Responsibilities
- Handle inbound/outbound customer calls for international customers.
- Resolve customer queries, complaints, and service-related issues professionally.
- Provide accurate information while maintaining a high level of customer satisfaction.
- Follow communication scripts, processes, and quality standards.
- Document customer interactions and update relevant systems.
- Meet defined performance, quality, and customer-service targets.
Eligibility & Requirements
- Graduate degree is mandatory.
- Minimum 1 year of experience in international voice/customer support.
- Excellent spoken English and communication skills.
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