Happy Connects
Website:
happyconnects.com
Job details:
IT Inside Sales Executive
Job Description
Position IT Inside Sales Executive
Experience 0 – 5 Years
Location Chennai (On-site)
Type Full-time, Permanent
Reporting To Sales Manager / Inside Sales Lead
Industry IT / Software / ERP Solutions
Position SummaryThe IT Inside Sales Executive is responsible for generating, qualifying, and converting sales leads for the company's software/IT products and services through phone, email, and digital channels. This role is open to both freshers with strong communication skills and experienced professionals with a proven inside sales track record. The ideal candidate is target-driven, comfortable with high call/outreach volumes, and able to clearly articulate technical product value to prospective clients.
Key Responsibilities• Generate qualified leads through outbound calling, email campaigns, LinkedIn outreach, and inbound inquiry follow-up.
• Conduct product demonstrations and presentations (virtual/in-person) to prospective clients.
• Understand customer requirements and map them to the company's IT/software product offerings.
• Maintain and update the sales pipeline accurately in the CRM (e.g., Zoho, Salesforce, HubSpot).
• Achieve and exceed monthly/quarterly sales targets and KPIs (calls made, leads converted, revenue generated).
• Coordinate with the marketing team on campaign follow-ups and lead nurturing.
• Negotiate pricing and commercial terms within approved guidelines; coordinate proposal and quotation preparation.
• Build and maintain strong client relationships to support upselling and cross-selling opportunities.
• Stay current on the company's product roadmap, competitor offerings, and industry trends.
• Prepare regular sales activity reports and forecasts for management review.
Qualifications• Bachelor's degree in any discipline (BBA, B.Com, B.Tech, or equivalent preferred).
• 0–5 years of experience in inside sales, telesales, or business development — freshers with strong communication skills are welcome to apply.
• Prior experience selling IT products, SaaS, or software solutions is a strong plus for experienced candidates.
• Excellent verbal and written communication skills in English; proficiency in Hindi and/or regional languages is an advantage.
• Strong interpersonal and negotiation skills with a customer-first attitude.
• Proficiency in MS Office (Excel, PowerPoint, Word) and familiarity with CRM tools.
• Self-motivated, target-oriented, and comfortable working in a fast-paced, metrics-driven environment.
• Basic understanding of IT/software concepts (ERP, SaaS, cloud) is desirable but not mandatory for freshers.
Preferred Qualifications• Prior experience in an IT company, software product firm, or B2B SaaS sales environment.
• Exposure to lead generation tools (LinkedIn Sales Navigator, Apollo.io, ZoomInfo, etc.).
• Experience working with sales CRMs and pipeline reporting.
- MBA in Sales/Marketing (for candidates on the higher end of the experience band).
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