Legal Dev
Website:
legaldev.in
Job details:
JOB DESCRIPTION – SALES MANAGERHotel / Resort IndustryPosition: Sales Manager
Department: Sales & Marketing
Industry: Hotel / Resort / Hospitality
Reporting To: General Manager / Management
Key Responsibilities- Develop and implement sales strategies to achieve hotel/resort revenue and occupancy targets.
- Generate new business opportunities through corporate clients, travel agencies, tour operators, wedding planners, event companies, and other potential clients.
- Build and maintain strong relationships with existing and prospective clients.
- Handle corporate, group, wedding, event, and leisure booking enquiries.
- Prepare and share quotations, proposals, packages, and contracts with clients.
- Conduct regular follow-ups with leads and convert enquiries into confirmed bookings.
- Promote hotel rooms, banquet facilities, events, packages, and other hotel services.
- Identify new markets and business opportunities to increase revenue.
- Coordinate with the Front Office, Reservations, F&B, Operations, and other departments to ensure smooth execution of bookings.
- Monitor competitors, market trends, pricing, and promotional activities.
- Maintain accurate records of leads, enquiries, bookings, client interactions, and sales performance.
- Prepare daily, weekly, and monthly sales reports for management.
- Meet assigned sales targets and revenue goals.
- Attend client meetings, property visits, sales calls, exhibitions, and networking events as required.
- Handle client negotiations and ensure competitive and profitable pricing.
- Ensure excellent client service and maintain long-term business relationships.
- Support the hotel management in achieving overall business and revenue objectives.
- Perform any other sales-related responsibilities assigned by the management.
Required Skills & Qualifications- Minimum 2–5 years of experience in hotel/resort sales or hospitality sales.
- Strong communication and negotiation skills.
- Good knowledge of corporate, group, wedding, and leisure sales.
- Strong client relationship and business development skills.
- Target-oriented and result-driven approach.
- Good knowledge of MS Office and sales reporting.
- Ability to work independently as well as with a team.
- Willingness to travel for client meetings and business development activities.
Key Performance Indicators (KPIs)- Monthly room and revenue targets.
- New client acquisition.
- Corporate and group booking conversion.
- Lead-to-booking conversion ratio.
- Repeat business and client retention.
- Average room rate and overall revenue growth.
- Achievement of assigned sales targets.
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