SK Residency - India
Website:
skresidency.in
Job details:
Company Description SK Residency is a well-known accommodation provider in the heart of Coimbatore, offering affordable yet premium stays for business travelers, tourists, and families. The property is recognized for its clean, comfortable, and peaceful environment, supported by courteous staff and reliable service. Guests benefit from modern amenities including air-conditioned rooms, Wi-Fi, ample parking, and 24/7 room service, ensuring convenience and value. The team focuses on guest-first hospitality, paying attention to details such as smooth check-in, hygienic rooms, and helpful support, so visitors enjoy comfort and peace of mind throughout their stay.
Role Description The Receptionist role at SK Residency is a full-time, on-site position based in Coimbatore. The Receptionist will manage front desk operations, including welcoming guests, handling check-in and check-out procedures, and maintaining accurate guest records. Daily tasks include answering phone calls, responding to inquiries, coordinating room bookings and reservations, and providing information about services, rates, and local attractions. The role also involves handling payments, preparing basic reports, and supporting other administrative duties to ensure the reception area runs smoothly. The Receptionist will work closely with housekeeping and other staff to address guest needs promptly and maintain a high standard of customer service.
Qualifications
- Candidates should possess strong customer service and communication skills to interact professionally with guests and team members.
- Candidates should possess receptionist duties and phone etiquette skills for managing front desk interactions, calls, and reservations.
- Candidates should possess clerical skills for maintaining records, handling basic documentation, and managing simple reports.
- Candidates should possess basic computer literacy, including familiarity with MS Office or hotel booking software, and the ability to learn new systems.
- Previous experience in hospitality, front office, or customer-facing roles is beneficial; a high school diploma or equivalent is preferred.
- Candidates should possess strong organizational skills, attention to detail, and the ability to work in rotating shifts, including weekends and holidays, as needed.
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