Evoke Experiences
Website:
evokeexperiences.in
Job details:
Company Description Evoke Experiences is a hospitality and tourism company dedicated to revealing the deeper stories and unique character of destinations. Rather than focusing only on landscapes or landmarks, the organization emphasizes local culture, traditions, and distinctive experiences. Guided by a vision to reimagine how people perceive destinations, Evoke Experiences seeks to inspire renewed appreciation for places by showcasing lesser-known facets. The company’s approach aims to move beyond conventional tourism and create meaningful, memorable experiences for travelers.
Role Description The Front Office Assistant is a full-time, on-site role based in Ayodhya, responsible for creating a welcoming and efficient front desk experience for guests and visitors. Day-to-day tasks include greeting guests, answering phone calls, managing inquiries, and providing information about services and local attractions. The role involves appointment scheduling, maintaining visitor logs, handling basic administrative and clerical duties, and coordinating with other departments to ensure smooth operations. The Front Office Assistant is expected to uphold professional standards of communication, maintain organized records, and support the overall guest experience in line with Evoke Experiences’ service vision.
Qualifications
- Candidates should possess strong Interpersonal Skills to interact effectively with guests, colleagues, and partners.
- Candidates should possess professional Phone Etiquette to manage calls, inquiries, and follow-up communications.
- Candidates should possess Appointment Scheduling skills to coordinate guest visits, meetings, and reservations.
- Candidates should possess Administrative Assistance and Clerical Skills to handle documentation, data entry, and front office organization.
- Strong customer service orientation and a friendly, professional demeanor.
- Ability to multitask, prioritize, and work in a fast-paced hospitality environment.
- Basic computer proficiency (email, office applications, scheduling tools) and comfort with learning new systems.
- Previous experience in front office, reception, or hospitality roles is an advantage.
- Relevant education or training in hospitality, tourism, or administration is beneficial.
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