Website:
theholyawadhhotels.com
Job details:
Company Description The Holy Awadh is a premium hotel located in Ayodhya, offering a blend of modern comfort, warm hospitality, and spiritual serenity. Situated close to major religious and cultural landmarks, including the Shri Ram Mandir, the property serves pilgrims, families, business travelers, and tourists. Guests enjoy thoughtfully designed rooms and suites, multi-cuisine dining, banquet and event spaces, a swimming pool, and dedicated guest services. The Holy Awadh focuses on personalized hospitality while highlighting Ayodhya’s rich heritage and cultural essence, creating memorable stays for spiritual visits, family vacations, corporate events, weddings, and special celebrations.
Role Description The Front Office Executive/Receptionist will be responsible for welcoming guests, managing check-in and check-out processes, and ensuring a smooth front desk experience. Day-to-day tasks include answering phone calls, responding to inquiries, maintaining guest records, coordinating with housekeeping and other departments, and handling reservations and basic billing queries. The role also involves addressing guest concerns, providing information about hotel services and local attractions, and maintaining a professional and organized reception area. This is a full-time, on-site role based in Ayodhya, requiring consistent customer-facing interaction and adherence to hotel service standards.
Qualifications
- Candidates should possess strong Front Office and Receptionist Duties skills, including handling check-ins, check-outs, and guest inquiries.
- Candidates should possess excellent Communication and Customer Service skills to interact effectively with guests and internal teams.
- Candidates should possess solid Interpersonal Skills to build rapport, manage diverse guest needs, and maintain a welcoming environment.
- Relevant experience in hotel front office or hospitality operations is preferred.
- Ability to work flexible hours, including weekends and holidays, as per hotel requirements.
- Proficiency in basic computer applications and hotel management or reservation systems is an advantage.
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