Website:
nouriadesign.com
Job details:
About Nouria
Nouria is a growing premium fashion brand, and we’re looking for a *mid-level Operations Manager* to take ownership of the backend engine that keeps our business running seamlessly.
This is a hands-on, ownership-driven role for someone who enjoys building systems, solving problems, creating structure and making operations more efficient in a fast-growing fashion/D2C environment.
The Role
As the Operations Manager, you will be responsible for managing and improving Nouria’s *end-to-end operational processes* — from inventory and order fulfilment to logistics, ERP management and cross-functional coordination.
You will work closely with management and multiple teams to ensure that operations run smoothly, efficiently and with clear accountability.
This is not just an execution role. You will be expected to *identify gaps, build processes, implement systems and continuously improve the way we operate.*
What You’ll Be Responsible For
* Overseeing *end-to-end backend operations*
* Managing *inventory, stock movement, stock reconciliation and availability*
* Managing *order processing, fulfilment, returns, exchanges and RTOs*
* Coordinating with warehouse and logistics partners to ensure timely and accurate fulfilment
* Managing and improving our *operations ERP and backend systems*
* Developing, documenting and implementing *SOPs* across operational functions
* Coordinating with *production, warehouse, customer service, finance and other teams*
* Identifying operational gaps and implementing efficient solutions
* Ensuring smooth flow of information and timely execution across departments
* Preparing operations for *new collection launches, campaigns, sales and high-volume periods*
* Tracking operational performance and ensuring accountability across teams
* Monitoring operational costs and identifying opportunities for improvement
* Creating operational reports and dashboards for management
* Building processes that make operations *more structured, efficient and scalable*
Must-Have Skills & Experience
* *2–5 years of experience* in operations, preferably within fashion, apparel, D2C, e-commerce, retail or consumer brands
* Strong experience in *inventory management and order fulfilment*
* Experience managing *returns, exchanges and RTOs*
* Working knowledge of *ERP, inventory management or order management systems*
* Strong proficiency in *Excel / Google Sheets*
* Experience coordinating with *warehouses, logistics partners and external vendors*
* Strong analytical and problem-solving skills
* Ability to create, implement and maintain *SOPs and operational processes*
* Strong cross-functional coordination and communication skills
* Experience with *Shopify or other e-commerce platforms* is an advantage
Who We’re Looking For
We’re looking for someone who is *organised, analytical, hands-on and highly accountable*.
More importantly, we’re looking for someone who *takes ownership*.
You should be someone who:
* Spots problems before they become bigger issues
* Can identify the root cause of an operational problem
* Takes initiative rather than waiting for instructions
* Can build a process where one doesn’t exist
* Is comfortable working with data and systems
* Has strong attention to detail
* Can manage multiple priorities in a fast-paced environment
* Thinks beyond day-to-day execution and continuously looks for ways to improve operations
Role Details
*Location:* Mumbai
*Experience:* 2–5 years
*Level:* Mid-Level
*Reporting To:* Founders & Management Team
Why Join Nouria?
This is an opportunity to play a key role in building the *operational backbone of a growing premium fashion brand*.
You’ll work closely with management and have the opportunity to *build systems, improve processes and directly influence how Nouria scales operationally.*
- If you’re excited by the opportunity to *build, own and scale operations* in a growing premium fashion brand, we’d love to hear from you.
Click on Apply to know more.