GauNeeti Organics Pvt Ltd
Website:
gauneeti.in
Job details:
Job DescriptionTelesales Consultant
Company: GauNeeti Organics Pvt. Ltd.
Location: Ahmedabad, Gujarat (Work from Office)
Department: Sales
Employment Type: Full-Time
About GauNeeti Organics
GauNeeti Organics Pvt. Ltd. is committed to bringing purity back to every household through authentic, farm-fresh, and naturally produced dairy and organic products. Our mission is to promote healthier lifestyles by delivering premium-quality A2 dairy products and other organic essentials directly to our customers.
We are looking for energetic, customer-focused, and result-oriented individuals who enjoy interacting with people and are passionate about helping customers make healthier choices.
Position Summary
As a Telesales Consultant, you will be responsible for generating sales by connecting with prospective and existing customers over phone calls and WhatsApp. You will educate customers about GauNeeti's products, understand their requirements, convert enquiries into subscriptions/orders, and build long-term customer relationships through timely follow-ups.
Your success will be measured through sales conversions, revenue generation, customer satisfaction, and CRM discipline.
Key ResponsibilitiesSales & Revenue Generation
- Contact prospective customers from the assigned database.
- Explain GauNeeti's product range, benefits, subscription plans, and ongoing offers.
- Convert enquiries into product trials, subscriptions, and repeat purchases.
- Achieve daily, weekly, and monthly sales targets.
- Upsell and cross-sell relevant GauNeeti products.
Customer Relationship Management
- Build trust with customers by understanding their lifestyle and nutritional needs.
- Resolve customer queries with confidence and empathy.
- Maintain regular follow-ups with interested prospects.
- Encourage repeat business and customer referrals.
CRM & Data Management
- Update every customer interaction in the CRM.
- Ensure accurate tagging of calls and lead status.
- Record follow-up dates, trial completion dates, and customer feedback.
- Maintain zero pending cases at the end of each working day.
Communication
- Conduct professional and engaging telephonic conversations.
- Respond promptly to customer WhatsApp messages.
- Share product information, offers, and educational content whenever required.
Team Collaboration
- Participate in daily review meetings.
- Share customer feedback and market insights with the sales and marketing team.
- Coordinate with operations for delivery-related customer concerns.
Key Performance Indicators (KPIs)
- Daily Revenue Generated
- Monthly Sales Target Achievement
- Conversion Percentage
- Number of Successful Product Trials
- Customer Retention Rate
- CRM Accuracy & Tagging Compliance
- Daily Follow-up Completion
- Customer Satisfaction
- Referral Generation
Desired Skills
- Excellent verbal communication skills in Hindi and Gujarati (English is an added advantage).
- Strong persuasion and negotiation skills.
- Positive attitude with a customer-first mindset.
- Ability to build rapport quickly.
- Good listening skills.
- Basic computer knowledge.
- Comfortable using CRM software, WhatsApp Business, and Google Sheets.
- Self-motivated and target-driven.
- Good time management and organizational skills.
Educational Qualification
- Graduate in any discipline (preferred).
- HSC candidates with excellent communication and sales experience may also apply.
Experience
- 0–3 years in Telecalling, Telesales, Customer Service, Inside Sales, or similar roles.
- Experience in FMCG, Dairy, Food & Beverage, Healthcare, Wellness, or Subscription-based businesses will be preferred.
What We Offer
- Fixed Salary + Attractive Performance Incentives
- Career Growth Opportunities
- Sales & Product Training
- Supportive Work Environment
- Employee Recognition Programs
- Opportunity to contribute to a growing organic and health-focused brand
Ideal Candidate
We are looking for someone who:
- Loves interacting with customers.
- Believes in healthy living and organic products.
- Enjoys achieving targets.
- Has a positive, enthusiastic attitude.
- Is disciplined with follow-ups and CRM updates.
- Takes ownership of customer relationships from the first call to successful conversion.
Join GauNeeti Organics
If you are passionate about sales, enjoy connecting with people, and want to make a meaningful impact by promoting healthier lifestyles, we'd love to have you on our team.
Apply today and become a part of GauNeeti Organics' journey towards healthier families and a healthier future.
Click on Apply to know more.
