Golden Opportunities
Website:
gojobs.biz
Job details:
Job Title: HRO Delivery leader -
Location: Mumbai/Pune/Chennai/Bengaluru
Candidate Specification& Job Responsibilities
Candidate should have 15-20 years of experience in HRO Operations.
Strong knowledge of all E2E HRO processes – TA-EDM/ WFM- Payroll – Exit – HTR
Working Experience of 15 – 17 years of HRO Global countries (NAM/ EMEA/ APAC).
E2E experience of transition setup of global COE, with KT & DD (SOP/ SOW & MSA)
Negotiation skills with Client for SLA through BIC post stabilization & implementation
Strong understanding of all SLAs for HRO up to L4s, Co-relation to KPIs & BOIs
Experience in Global ERPs (Workday/ SAP / SucessFactor/ Oracle)
Understanding of Business & Ops Excellence practices, to present to Client implementing QCP/ FMEA & Risk Analysis
Focus & commitment towards Contractual Productivity through levers of automation, efficiency gain.
Understanding & negotiation skills on TnM for process optimization, experience in Vol vs FTE analysis
People Management skills & retention skills through Org policies & practices
Deliver in high quality, professional and proactive day to day service to client, with agreed SLAs
Manage & present daily governance through BIC – MIS
Handle regular communication with the client and different stakeholders
Continually seek out way to generate new ideas to improve existing process
Able to build a positive culture and support to other team members
Ability to handle confidential information in a discreet, professional manner
Responsible for the team development, performance and maintenance within the organization
Assist your line manager to assess the long term business trends
Create & implement successful training and development of the team, to ensure E2E cross skilling & succession
Achieve maximum profitability and growth in accordance with organization plans
Understanding of Account financials – of Revenue Levers to enhance Gross Margin through Cost Control mechanism.
Assist in compliance with all the financial and legal requirements, responsibilities and obligations
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