Website:
roadzen.ai
Job details:
Company Description
Good Insurance is a fully digital, paperless insurance broker committed to making insurance simple, transparent, and accessible. Our technology-driven platform enables customers to compare, purchase, and manage a wide range of insurance products through a seamless digital experience. By partnering with leading insurance providers, we deliver comprehensive coverage across multiple insurance categories while ensuring exceptional customer service, operational excellence, and regulatory compliance. Our mission is to simplify the insurance journey through innovation, efficiency, and customer-first solutions.
Role Description
The Health Care Executive is a full-time, on-site role based in Gurugram. The role is responsible for managing health insurance operations, coordinating with TPAs (Third-Party Administrators) and insurance companies, and ensuring smooth policy issuance, servicing, renewals, endorsements, and claims coordination.
The ideal candidate will prepare health insurance quotations, manage policy data across insurer and TPA portals, provide backend support for policy-related queries, maintain operational MIS reports, and work closely with internal teams and external stakeholders to ensure timely and accurate policy servicing. The role also requires maintaining proper documentation, ensuring compliance with insurer processes, and contributing to operational efficiency.
Qualifications
- 1–3 years of experience in health insurance operations, TPA handling, or a similar insurance operations role.
- Experience working with insurer and TPA portals for policy issuance, servicing, endorsements, renewals, and claims coordination.
- Good understanding of health insurance products and operational workflows.
- Strong proficiency in Microsoft Excel and MS Office.
- Excellent coordination, documentation, and communication skills.
- High attention to detail and the ability to manage multiple tasks in a fast-paced environment.
- Knowledge of Indian health insurance regulations and processes is an added advantage.
- Bachelor's degree in Business Administration, Commerce, Insurance, Healthcare Management, or a related field.
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