Sumip Composites Private Limited
Website:
sumip.com
Job details:
Position Overview
The Receptionist serves as the first point of contact and the face of Sumip Composites Pvt. Ltd. This role is responsible for creating a professional and welcoming environment for visitors, handling front office operations efficiently, coordinating administrative activities, and ensuring smooth communication within the organization. The Receptionist plays a vital role in maintaining the company's professional image through excellent customer service, effective communication, and organised administrative support.
Key Responsibilities
1. Front Office & Reception Management
• Welcome and greet all visitors, clients, vendors, and candidates in a professional and courteous manner.
• Guide visitors to the appropriate department or concerned employee.
• Ensure the reception area is clean, organized, and presentable at all times.
2. Telephone & Communication Management
• Attend all incoming calls on the company's reception number professionally.
• Transfer calls to the appropriate department or employee.
• Provide basic company information such as:
o Company address
o General contact details
o Department information
o Key contact person details (as authorized)
• Record and relay messages accurately and promptly.
3. Courier & Dispatch Management
• Coordinate all outgoing courier activities through designated courier agencies.
• Receive incoming couriers and parcels and distribute them to the respective departments/persons.
• Maintain complete records of incoming and outgoing courier transactions.
• Coordinate with courier vendors for timely pickups and deliveries.
4. Stationery Management
• Manage end-to-end stationery requirements for the Corporate Office.
• Maintain vendor details and coordinate procurement as required.
• Monitor stationery stock levels and maintain inventory records.
• Issue stationery to employees/departments against proper records.
• Ensure timely replenishment of stationery items.
5. Employee Tea Records
• Coordinate daily evening tea arrangements for employees.
• Maintain daily records of tea distribution and consumption.
• Coordinate with the pantry/vendor for uninterrupted service.
6. Housekeeping Coordination
• Maintain daily housekeeping staff attendance records.
• Coordinate with housekeeping personnel to ensure office cleanliness and hygiene.
• Report any housekeeping-related issues to the Administration Department.
7. Interview Coordination
• Welcome job applicants visiting the office.
• Assist candidates in filling out the interview application form accurately.
• Verify that all required information is completed.
• Forward completed interview forms and related documents to the HR Department promptly.
8. General Administrative Support
• Provide administrative support to HR and Administration as required.
• Maintain confidentiality of company information and employee records.
• Ensure smooth coordination between visitors, employees, and departments.
• Perform any additional front office or administrative duties assigned by management.
Required Skills & Competencies
• Excellent verbal and written communication skills.
• Pleasant personality with a professional appearance.
• Strong interpersonal and customer service skills.
• Good telephone etiquette.
• Strong organizational and record-keeping abilities.
• Basic knowledge of Microsoft Office (Word, Excel, Outlook).
• Ability to multitask and prioritize work effectively.
• Positive attitude with a service-oriented approach.
• High level of professionalism, punctuality, and integrity.
Educational Qualification
• Graduate in any discipline (preferred).
• Diploma or certification in Office Administration or Front Office Management will be an added advantage.
Experience
• 1–3 years of experience in Reception, Front Office, Administration, or a similar role.
• Freshers with excellent communication skills and a professional attitude may also be considered.
Key Performance Indicators (KPIs)
• Professional handling of visitors and incoming calls.
• Accurate and timely courier management.
• Efficient stationery inventory and distribution.
• Proper maintenance of housekeeping attendance records.
• Timely coordination of interview documentation.
• Accurate record maintenance and administrative support.
• High standards of customer service and office presentation.
Personal Attributes
• Polite, courteous, and approachable.
• Well-groomed and presentable.
• Responsible and dependable.
• Detail-oriented with strong organizational skills.
• Ability to maintain confidentiality.
• Team player with a proactive attitude.
Click on Apply to know more.
