About the role
Position: Assistant Manager – Learning Facilitation & Coaching (Salesforce Technical Trainer)
Client: Leading Big 4 Consulting Firm
Location: Bengaluru
Experience: 5–7 Years
Working Hours: 9:00 AM – 6:00 PM
Role Overview
We are looking for an experienced Salesforce Technical Trainer to deliver instructor-led technical training programs for professionals across different experience levels. The ideal candidate should possess strong hands-on Salesforce development expertise, excellent facilitation skills, and experience designing and delivering corporate technical training.
Key Responsibilities
Conduct instructor-led training (ILT) sessions for adult learners on Salesforce technologies.
Deliver technical training on Salesforce Administration, Platform App Builder, Apex, Aura Components, Lightning Web Components (LWC), Salesforce DX, and DevOps.
Design and develop training materials, presentations, technical demonstrations, hands-on labs, and assessments.
Deliver practical training covering Salesforce Sales Cloud, Service Cloud, and Marketing Cloud.
Explain Salesforce configuration, customization, integrations, and end-to-end implementation scenarios.
Create real-world business use cases and practical exercises to improve technical understanding.
Facilitate interactive learning sessions and provide technical coaching to participants.
Evaluate training effectiveness and continuously improve learning content.
Collaborate with internal stakeholders and technical subject-matter experts to identify learning requirements.
Stay updated with Salesforce releases, emerging technologies, and industry best practices.
Mandatory Technical Skills
Salesforce Administration and Platform App Builder
Apex Programming and Triggers
Lightning Web Components (LWC)
Aura Components
Salesforce DX and DevOps
Salesforce Configuration and Customization
Sales Cloud and Service Cloud
Salesforce Integration Concepts
Instructor-Led Technical Training
Curriculum Development and Hands-on Labs
Preferred Skills
Salesforce certifications such as Administrator, Platform Developer I/II, or Platform App Builder.
Exposure to Salesforce Agentforce and Data Cloud.
Knowledge of Marketing Cloud.
Experience delivering technical training to large corporate audiences.
Experience developing structured learning journeys and technical assessments.
Candidate Profile
5–7 years of relevant experience in Salesforce technologies and technical training.
Strong hands-on technical knowledge of Salesforce development and administration.
Proven experience conducting corporate technical training programs.
Excellent verbal communication, presentation, and facilitation skills.
Ability to simplify complex technical concepts for different learner groups.
Experience working with multinational organizations, IT services companies, or corporate learning academies is an advantage.
Key Requirement
The candidate must be a Salesforce Technical Trainer with strong hands-on development knowledge, not just a Salesforce Functional Trainer or Administrator.
The role requires technical expertise, curriculum development, instructor-led training, and corporate facilitation skills.
Location: Bengaluru | Shift: 9 AM – 6 PM
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