Website:
hirevibetalent.com
Job details:
Customer Support Executive – Voice
📍 Location: Kakkanad, Kochi
💰 Salary: ₹2.72 – ₹3.50 LPA
🎓 Qualification: Plus Two & Above
⚡ Joining: Immediate Joiners Preferred
💼 Process: Retail Voice Support
🕐 Shift: Rotational | Night shifts common
About the Role
We are looking for Customer Support Executives to handle inbound calls and assist employees/customers with queries, requests, and support-related concerns.
Key Responsibilities
- Handle inbound voice calls professionally.
- Assist with customer/employee queries and requests.
- Resolve issues or escalate when required.
- Maintain accurate call records.
- Deliver a positive customer experience.
Requirements
- Strong spoken English – CEFR B2 level.
- Good listening and problem-solving skills.
- Customer-focused attitude.
- Comfortable with rotational shifts and week-offs.
- Willing to work night shifts.
- Immediate joiners preferred.
🚕 Cab Facility: Available from 6:30 PM – 6:30 AM within approximately 25 KM of the office.
Click on Apply to know more.
